CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
Strategic Liaison and Translation
o Work with program areas and project sponsor to gather business requirements and translate into technical specifications.
o Lead as technical project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
o Act as the primary point of contact for program staff with data needs for federal, state, and internal reporting.
o Translate complex data requests and operational requirements into clear, actionable queries for AI against complex analytics data sources.
o Explain technical findings and data limitations in simple, non-technical language to end-users.
AI Prompting and Data Synthesis
o Develop and refine effective AI prompts and query strategies to retrieve and synthesize data accurately from complex datasets
o Guide non-technical users in crafting precise prompts to get the data they need, ensuring fidelity and accuracy.
o Develop a library of standardized prompts and query templates for common reporting needs.
Data Reporting and Visualization
o Extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
o Collaborate with end-users and performance analysts or IT internal leaders to create and validate reports, dashboards, and data visualizations for program monitoring and official reporting.
o Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
o Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.
Data Literacy and Training
o Champion data literacy across the organization by developing and conducting AI training sessions for non-technical staff.
o Create clear, comprehensive documentation and tutorials on using AI tools for data synthesis.
o Promote a data-driven culture by enabling and empowering all employees to effectively utilize data and AI.
Collaboration and Problem-Solving
o Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
o Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
o Stay up to date on new AI and data analytics tools and techniques to continuously improve data access, data quality and reporting.
Mandatory Skills:
- 10 year- Experience gathering business requirements and translating complex data requests and operational requirements into clear, actionable queries for complex analytics data sources
- 10 year- Experience explaining technical findings and data limitations in simple, non-technical language to end-users.
- 10 year- Experience in a complex data analysis, senior business/systems analyst, and/or data liaison role.
- 10 year- Strong experience with SQL for data extraction and manipulation.
- 10 year- Experience collaborating with end-users and performance analysts or IT internal leaders to create and validate reports, dashboards, and data visualizations for program monitoring and official reporting.
- 10 year- Excellent communication, presentation, and interpersonal skills.
- 10 year- Experience with data visualization tools such as Power BI and/or Tableau.
Desirable Skills:
- 5 years-Experience leading as a technical project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and project artifacts
- 5 years-Experience with Business Intelligence/Data Warehouse
- 5 years-Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting.
- 5 years-Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements.
- 5 years-Experience with data governance and data quality principles
- 2 years- Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff.
- 2 years- Experience training and mentoring staff with varying levels of data literacy.
- 1 years- Experience with creating AI prompt catalogs using tools such as Streamlit with Python.
- 1 years- Experience applying responsible AI practices and compliance with agency standards.
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