Technical Engineer Senior | Level III (APM, Dynatrace)
Hartford, CT
1+ year contract
Hybrid
Description:
What Will You Do?
In this role, you will be instrumental in ensuring optimal application and infrastructure performance across our enterprise environment, working with APM (Application Performance Management) and other performance software to support critical business systems.
Key Responsibilities
Lead application performance triage efforts, diagnosing and resolving complex performance issues across distributed systems
Support the management and optimization of Dynatrace, our enterprise APM platform
Consult with application teams, infrastructure teams, and stakeholders to identify performance issues and implement solutions
Participate in incident response for performance-related production issues
Create documentation and runbooks for performance monitoring and triage processes
Required Qualifications
5+ years of experience in performance engineering or similar roles
Strong expertise with APM tools, Dynatrace is preferred (other tools such as AppDynamics, Datadog or New Relic are a plus)
Experience supporting large enterprise environments
Deep understanding of application performance triage methodologies and root cause analysis
Experience with distributed systems, microservices architectures, and cloud platforms
Strong analytical and problem-solving skills with attention to detail
Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
Experience working collaboratively across multiple teams and organizations
Preferred Qualifications
Experience with infrastructure monitoring tools and practices
Familiarity with scripting languages (Python, PowerShell, Bash)
Experience with performance testing tools and methodologies (JMeter, LoadRunner, Neoload, etc.)
Mainframe performance monitoring and optimization experience
Network performance monitoring experience and tools (Wireshark, ThousandEyes, etc.)
Familiarity with chaos engineering principles and tools (Gremlin, Chaos Monkey, etc.)
About Our Team
Our performance engineering team plays a critical role in maintaining the reliability and efficiency of applications and infrastructure at Travelers. We work at the intersection of development, operations, and business to ensure exceptional user experiences through proactive performance management.
Never miss an opportunity! Create an alert based on the job you applied for.
