Job Title: IT Director
Client: City of Philadelphia
Location: Philadelphia, PA 19107
Duration: 12 Months
Note: This is an on-site role. The first interview will be a video call. The second interview will be in person only.
Job Description
Position overview / Statement of Work:
This leadership role will oversee a team of 40 professionals working across Workday s Financial and Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities.
The ideal candidate will have a background in Workday, combined with leadership experience in managing large, cross-functional teams within a complex organizational environment. This role requires a deep understanding of Workday s capabilities and best practices, as well as the ability to drive product strategy,manage cross-functional teams, and deliver impactful results that meet the needs of public sector stakeholders. The ideal candidate will have experience in a large public sector environment and will be passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology.
Work activities:
- Workday Financial Management Product Strategy & Roadmap Development:
- Define and maintain the Workday product roadmap aligned with the strategic goals of the organization.
- Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives.
- Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations.
- Cross-Functional Team Collaboration:
- Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement.
- Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements.
- Provide strategic direction and thought leadership to team members across different
- Workday modules, ensuring alignment with organizational goals and priorities.
- Develop and implement training programs to continuously enhance the team s technical expertise and leadership skills.
- Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features.
- Project Management & Delivery:
- Lead the execution of Workday implementation projects, upgrades, and system
- configurations, ensuring projects are delivered on time, within scope, and within budget.
- Serve as the primary point of contact for stakeholders, ensuring transparent communication
- on project statuses, timelines, risks, and outcomes.
- Identify and mitigate risks that could affect project timelines or quality, taking corrective action as needed.
Optimization & Continuous Improvement:
- Work with business stakeholders and technical teams to evaluate system performance, monitor key metrics, and implement updates or new features that drive efficiency and effectiveness.
- Lead the evaluation and deployment of new Workday features and functionality, ensuring continuous enhancement of the platform s capabilities.
- Ensure the effective integration of Workday with other enterprise systems, managing
- dependencies and resolving challenges as needed.
- Stakeholder Communication & Training:
- Act as a subject matter expert (SME) for all Workday-related topics, direct training and
- support to end users across the organization.
- Regularly communicate project status, outcomes, and improvements to both technical and non-technical stakeholders.
- Ensure training materials are developed and maintained, including user documentation and user support resources, to support effective platform adoption.
Compliance & Security:
- Ensure that Workday configurations and updates comply with all relevant regulatory
- requirements, data privacy laws, and internal policies. Partner with the IT and security
- teams to maintain data integrity, security, and confidentiality within Workday, particularly for sensitive employee and financial data. Performs miscellaneous job-related duties as assigned.
Skills/experience of the assigned staff:
Required
- In-depth knowledge of Workday Finance, Purchasing and other Workday modules, with experience in system configuration, deployment, and post-implementation support.
- Strong understanding of public sector finance and purchasing processes, regulations, and compliance requirements.
- Ability to lead cross-functional teams and work with senior leaders to drive product success.
- Excellent project management, organizational, and time management skills with a focus on delivering high-quality results on time.
- Strong analytical and problem-solving abilities with the capacity to make data-driven decisions.
- Demonstrated experience leading Workday product strategy within a government agency, large municipality or similarly complex public-sector organization.
- Experience working with Workday Studio, Workday Integration, Workday Reporting, and other technical components of the platform.
Highly Desired/Preferred
- Experience with other ERP (Enterprise Resource Planning) solutions
- Strong communication and interpersonal skills, with the ability to influence and build relationships at all
- organizational levels.
- Self-motivated, detail-oriented, and able to manage multiple priorities
- Customer-centric mindset with a commitment to delivering excellent service and value to the organization.
- Adaptability and flexibility to respond to changing business needs and priorities.
- Bachelor s degree in Business Administration, Information Technology, Finance, or a related field; advanced degrees or certifications (e.g., MBA, Workday Certification).
- Minimum of 10+ years of experience in financial systems management with significant experience in system configuration, integration, and optimization and with at least 5+ years in a leadership role managing large, cross-functional teams preferably in a large governmental environment.
- Proven experience in managing large-scale Workday implementations, system optimizations, and driving the development of strategic product roadmaps.
- Knowledge of data privacy laws and regulations specific to public sector operations.
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