ServiceNow Workplace Service Delivery (WSD) Architect
kjohn@samrusystems.com
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Job Details
Skills
- ServiceNow
- ServiceNow Workplace Service Delivery
- Solution Architecture
- Acceptance Testing
- Access Control
- Microsoft Office
- Service Delivery
- Word-sense Disambiguation
- Workflow
- CSA
- CAD
- or CTA
Summary
Experience: 15+ Years
Visa: EAD, L2, E2, TN, (No H1B & OPT)
Job Description:
We are seeking a hands-on ServiceNow Workplace Service Delivery (WSD) Architect to lead enterprise implementations from discovery and solution design through production go-live and post-launch stabilization.
Required qualifications
* ServiceNow Workplace Service Delivery Suite Certification.
* Hands-on experience leading at least one end-to-end ServiceNow WSD deployment that went live in production.
* Strong experience with Workplace Core and multiple WSD applications, such as Workplace Reservation Management, Workplace Space Management, Workplace Case Management, Visitor Management, or Indoor Mapping.
* Experience designing workplace location hierarchies, including buildings, floors, and spaces, and overseeing data migration, workflow configuration, integrations, and access controls.
* Ability to lead client workshops and translate business requirements into technical designs and implementation plans.
Key responsibilities
* Own the WSD solution architecture and lead design workshops with facilities, corporate real estate, workplace operations, and IT teams.
* Design workflows for desk and room reservations, space allocation, workplace service requests, and visitor registration.
* Guide hands-on configuration and integration with systems such as Microsoft 365 calendars, Employee Center, and facilities platforms where applicable.
* Lead design reviews, support user acceptance testing, and oversee cutover, go-live, and handoff to support teams.
* Favor standard ServiceNow capabilities and document any customizations needed to meet business requirements.
Preferred experience
* Multi-site or global WSD rollouts.
* Floor plan imports, indoor mapping, or integrations with badge access and occupancy systems.
* Additional ServiceNow credentials such as CSA, CAD, or CTA.
- Dice Id: 91163556
- Position Id: 9139701
- Posted 2 hours ago
Company Info
About kjohn@samrusystems.com
Samru Systems LLC is a USA based certified provider of reliable Technology and Services. Cloud Computing consulting services are our core strength mostly on the cloud giants AWS & Microsoft Azure. Our areas of focus are Application Development, Cloud infrastructure provisioning, and monitoring, Data science solutions using AI/ML, Data Staging & Business Intelligence Solutions.
Ask us about:
Java-based frameworks
Open-source technologies
Cloud-based development
End-to-end integration
Networks and systems security
Database and warehouse technology
Our Approach
Our service includes a comprehensive consult to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly.
Why Us?
Business mentors are key—that’s why when it comes to client selection, we’re choosy. We want to give each of you the time and guidance they deserve. We didn’t get there alone. And neither will you. Call us today.
