Description
TEKsystems is looking for a knowledgeable, experienced Desktop Support technician with a high aptitude for customer service to work in the Little Sandy Correctional Complex located at 505 Prison Connector, Sandy Hook. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair devices in a windows-based environment. Along with desktop duties the candidate may be required to assist with security cameras, servers, and network switches. This position will provide desktop support to the Dept of Corrections staff within the Correctional Complex, but will also interact or be among the inmates as they are used for work detail, etc.
Qualified candidates must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a DOC background check and extensive drug test prior to starting. DOC holds training once a month, that can last up to three weeks. The first week is prison specific, but there is also a two-week new employee orientation (NEO). This training teaches them how to work, adapt, and conduct themselves in a prison atmosphere.
Located at: Little Sandy Correctional Complex, 505 Prison Connector, Sandy Hook, KY
Skills
windows, outlook, o365, win 7, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot, Windows 10, Desktop, Support, Active directory, Windows 7, Troubleshooting, Help desk, Hardware, Technical support, Office 365, Outlook, Imaging, Deployment, Troubleshooting hardware, O365, Imaging software, Desktop hardware, Printer support, Microsoft office, Network connectivity, Service desk, win 11, Installation, Cabling, Hardware Support, Software Troubleshooting, Customer Service, Printers, Phone System, Ticketing System, Migration, server support, ios, Servicenow, Phone support, Application support, Win10, Install, Mobile device, Help desk support, Security, Alarm installation, Cat6, Alarm systems, Access control, Cctv, Low voltage, Pc troubleshooting
Top Skills Details
windows, outlook, o365, win 7, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot,Windows 10,Desktop,Support,Active directory,Windows 7,Troubleshooting,Help desk,Hardware,Technical support,Office 365,Outlook,Imaging,Deployment,Troubleshoot
Additional Skills & Qualifications
Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Enthusiasm and passion for the job is very important. Customer service skills are equally as important and technical skills.
Full benefits package is included.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Sandy Hook, KY.
Pay and Benefits
The pay range for this position is $18.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sandy Hook,KY.
Application Deadline
This position is anticipated to close on Feb 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005804933
- Posted 10 hours ago