Desktop Support

Bronx, NY, US • Posted 1 day ago • Updated 1 day ago

Full Time

On-site

Balin Technologies LLC

Fitment

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Job Details

Skills

ITSM
Servicenow
mac
windows

Summary

Full Time

2 years experience
Assisting clients with day-to-day functionality and efficiency
Providing IT support for desktops, printers, peripherals, telephone systems, and cellular devices at the designated location
Configuring, installing, and maintaining computer software and peripheral systems for users
Identifying, managing, and resolving issues promptly (within SLA)
Responding to customer requests effectively and communicating to address issues
Updating user information in the organizational system
Updating user access for IT applications for new and current employees- Familiarity with updating the ITSM on incidents and requests, and maintaining the mapping of assets to end users in the ITSM tool
Knowledge of LAN and WAN
Troubleshooting networking and connection issues
Conducting manual inventory as needed
Performing lift and shift tasks

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165977
Position Id: 1149
Posted 1 day ago

Company Info

About Balin Technologies LLC

Balin Technologies, headquartered in Cumming, GA, is one of the leading IT consulting firms founded by industry experts with extensive experience in IT consulting services, Talent Acquisition, and SOW outlining scope, timeline, cost, and other aspects between two parties. Our priority is customer satisfaction, the cornerstone of our success.

We provide end-to-end IT consulting services, from requisition to candidate onboarding, across various industry verticals. Our rigorous screening, interviewing, and recruiting processes ensure the right fit for contract, contract-to-hire, and permanent placements, catering to clients of all sizes.

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