Business Analyst

Role: Senior Business Analyst
Lansing,MI
Hybrid

Key Responsibilities

• Strategic Liaison & Facilitation: Serve as the primary bridge between technical teams and project stakeholders, providing expert facilitation to gather requirements and develop technology strategies.

• Process Modeling & System Enhancement: Lead the business process review and process modeling for vital public-facing platforms, including a county-level permit availability system.

• Agile Execution: Manage and develop clear, actionable user stories to drive Agile development project timelines and deliverables.

• Executive Alignment: Facilitate complex discussions with senior management to resolve opposing positions, build consensus, and define comprehensive project roadmaps.

• Operational Support: Act as a critical core member of the overarching Business Analyst team, taking on various related work requests and contributing to the team's ongoing operational goals.

• Compliance & Navigation: Quickly gain a working understanding of internal constraints and enablers, expertly guiding agency partners through policy compliance to ensure smooth project execution.

Required Qualifications

• 7+ years of experience conducting business process reviews, requirements elicitation, and documentation, including hands-on process modeling.

• 5+ years of experience developing and/or managing user stories on Agile development projects.

• 2+ years of experience working directly with senior management to facilitate strategic discussions, develop roadmaps, and gain consensus to resolve conflicts.

• 2+ years of experience developing or implementing IT solutions designed specifically for public use.

• Exceptional Communication: Clear, concise, and highly effective written and verbal communication skills are mandatory for success and productivity in this role.

• Professional Traits: Well-organized, confident in relationship-building, highly adaptable to shifting priorities, and capable of quickly ramping up on new assignments.