SAP IS-U Test Lead

Role: SAP IS-U Test Lead

Location: Remote

Job Type: Full Time

Remote is fine, but they must be able to travel to Columbus, Ohio monthly

Position summary

As a Test Lead, you will provide independent testing leadership and governance for a regulated utility replacing its customer information system (CIS) on SAP IS-U, working alongside a global System Integrator (SI) and reporting into the client's Program Test Manager. You will review and challenge the SI's testing approach, keep coverage tied to real business risk, and guide the program through SIT, UAT, conversion and deployment readiness. We are hiring six Test Leads for this program.

Responsibilities

Test strategy and governance

• Lead the CIS testing strategy and execution across System Integration Testing (SIT), regression, User Acceptance Testing (UAT), cutover validation and validation after deployment.
• Partner with the SI to review, challenge and align test strategies, plans, schedules, deliverables, dependencies and entry and exit criteria.
• Govern test execution through progress tracking, KPI reporting, risk identification, escalation and readiness assessments.
• Maintain traceability from requirements and designs through test cases, execution results and defects.

Coverage and integration

• Ensure full coverage of SAP IS-U and the wider CIS ecosystem, including customer accounts, billing, payments, collections, metering, customer service and meter to cash processes.
• Coordinate integration testing with AMI/MDM, payment platforms, contact center, digital channels, reporting, finance, field operations and other connected systems.
• Lead the review of test scenarios, cases and scripts to confirm functional, integration, end to end, regression and negative testing coverage.

Data, conversion and billing

• Define test data needs, including converted, integrated and reference data.
• Coordinate converted data validation, reconciliation testing, mock conversions and conversion readiness sign off.
• Lead billing validation and bill comparison activities to support deployment readiness.

Defects, UAT and go live

• Run the CIS defect management process, from triage and prioritization through retest and closure.
• Coordinate environment readiness, interface connectivity, batch schedules and other testing dependencies.
• Plan and run UAT with business stakeholders and SMEs through to business sign off.
• Provide quality assessments for go or no go decisions, and support Operational Readiness Testing (ORT), cutover rehearsals, go live validation and stabilization.

Required qualifications

• 10+ years of enterprise application testing experience, including large transformation programs, with at least 5 years in a Test Lead or testing leadership role.
• Direct experience leading testing for a large CIS implementation or transformation at a regulated electric, gas or water utility.
• Strong SAP IS-U experience and a deep understanding of utility meter to cash processes.
• Experience owning test strategy, planning, governance, execution, defect management and reporting.
• Experience working directly with a System Integrator to review and govern testing approaches, deliverables, schedules and quality measures.
• Experience leading SIT, regression, UAT, conversion validation, deployment readiness and production validation.
• Experience with data conversion validation, reconciliation testing and converted data quality assurance.
• Strong understanding of CIS integration testing across AMI/MDM, customer channels, contact center, payments, finance and field operations.
• Experience coordinating business SMEs, technology teams, vendors and implementation partners across multiple workstreams.
• Proficiency with Jira, Azure DevOps (ADO) and ADO Test Plans.
• Authorized to work in the United States.

Preferred qualifications

• Experience with SAP S/4HANA Utilities and large CIS replacement programs.
• SAP change impact analysis experience, such as Tricentis LiveCompare.
• Experience with AMI/MDM to CIS integrations, bill comparison testing and revenue impact assessment.
• Experience supporting multiple mock conversions, phased deployments and large customer migrations.
• Experience with enterprise test automation, regression strategy and performance testing.
• Experience validating regulatory, billing compliance and customer impacting utility processes.
• Familiarity with Agile, Waterfall and hybrid delivery methods.

Competencies and skills

• Objective challenge: gives honest, independent testing oversight while keeping the working relationship with the SI collaborative.
• Utility domain fluency: understands how CIS changes affect customers, bills and revenue.
• Governance discipline: keeps plans, traceability, defects and reporting accurate and current.
• Stakeholder leadership: brings business SMEs, technology teams and vendors to clear decisions under tight timelines.