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Technical Support Analyst

Virginia State University, VA, US • Posted 1 day ago • Updated 1 hour ago

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Contract W2

Contract Independent

On-site

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Job Details

Skills

video
Audio
AV

Summary

Title: Technical Support Analyst
Location: Petersburg, VA, 23806 (Onsite)
Duration: Long Term

Overview:
The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. The technician is responsible for maintaining, troubleshooting, and operating AV equipment while providing exceptional customer service to faculty, staff, students, and guests. This position supports instructional technology initiatives and provides evening and weekend coverage for scheduled university events.

Skills:
Enterprise Audiovisual Systems Support.
Troubleshooting, installing, operating, and maintaining AV equipment.
Supporting Live events, meetings, classrooms technology.

Nice to have:
Experience using a help desk or ticketing system.
AVIXA Certified Technology Specialist Certification.
Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10108743
Position Id: 2026-3030/18361
Posted 1 day ago

Company Info

About Caresoft

Caresoft specializes in IT Project work, Oracle Hyperion Implementations, IT Security, Open Source implementations and placing IT subject matter experts on projects for our Fortune 500 Clients. Our company works to ensure our clients success by exceeding their expectations and providing visionary solutions for future growth and the best possible outcomes.

Founded in 1994, our IT solutions support a broad spectrum of clients ranging from funded ventures to fortune 500 companies. We have a strong presence in the United States and in India with offices in both the countries. We believe in providing practice based IT staffing and consulting solutions. Caresoft has been built on the solid technical backgrounds and visionary foresight.

Our consultants are highly talented, goal-oriented individuals who are dedicated to providing first-rate services. We are also aggressively pursuing numerous business partnerships to focus on the latest technologies. Our company has grown because of our determination to be the best. We are devoted to understanding and meeting the needs of our clients and the goals of our employees. At caresoft everyone from top management down pulls together to provide our clients with the absolute best IT solutions.

Caresoft firmly believes that its competitive edge is derived from its people and one of the main catalysts for CSI's success has indeed been its tremendously talented IT workforce. Our commitment to our clients is reflected by the amount of time and money we invest in recruiting, developing, training, mentoring and growing our people.

At CSI, we employ the best talent in the industry, train them in various technology and lines of business and provide them with the best technologies & projects to work on. Since the business of consulting makes the importance of a talented, motivated and creative workforce grow manifold, we have a well-defined Human Resource Development program in place that is based on providing a competitive compensation, fair evaluation, mentoring, training and growth. We attribute our high retention ratio to this successfully implemented program.

Why Join Caresoft?
At Caresoft Inc., our motto is "We Care". This is visible in our relationships with our Past and Present clients and with our Past and Present employees. At Caresoft, we put the Human Touch as our first priority. Coupled with our Consultants' High Tech. Expertise and Professional Attitude we provide complete System Solutions to our Clients. We are committed to providing leading edge services and technology and we offer some of the Industry's finest consulting and specialty services integrating state-of-the-art systems.

We Take Care of Our People
At Caresoft; we offer you not just a job, but a career.

Company Quick Facts
Among fastest 50 growing NJ Tech Companies 5 consecutive years - Deloitte & Touche
Nominated for Fortune List of - 100 Best SM Companies to work for - Great Places to Work Institute / Fortune

More Quick Facts
Top 100 Outsourcing Vendors - "Black Book of Outsourcing" By Outsourcing Management Institute
Oracle Gold Partner, Microsoft Gold Partner, IBM Business Partner, SUN iForce Partner

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Mayank Pandey

Recruiter @ Caresoft

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Conyers, Georgia

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Title: HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

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