Senior Manager, Platform Engineering - Observability & Developer Experience

• Posted 15 hours ago • Updated 15 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Roadmaps
Embedded Systems
Software Architecture
Operational Risk
Management
Workflow
Productivity
Regulatory Compliance
Vendor Management
Optimization
Operational Excellence
Incident Management
Service Level
Mentorship
Coaching
Performance Management
Accountability
Continuous Improvement
Leadership
DevOps
Reliability Engineering
Enterprise Software
Performance Monitoring
Communication
Presentations
Cloud Computing

Summary

Job Summary

The Senior Manager, DevOps Platform Engineering - Observability & Developer Experience, leads a global DevOps platform engineering team responsible for defining and executing enterprise observability strategy and advancing developer platform capabilities.

This role establishes enterprise-wide visibility into system health and customer-impacting services, enabling proactive detection, rapid resolution, and prevention of service disruptions. By advancing automation-first platforms and modern observability practices, this leader improves availability, reduces incident impact, strengthens customer trust, and elevates enterprise reliability maturity.

The position requires strong executive presence and the ability to communicate platform health, risk posture, reliability trends, and strategic investment priorities to senior and executive leadership.

Key Responsibilities

Strategy & Platform Leadership

Lead a global DevOps platform engineering team with enterprise accountability
Define and execute multi-year strategy and roadmaps for observability and developer platforms
Establish platform-as-a-product operating models, governance standards, and adoption frameworks
Drive enterprise adoption of reliability and observability standards across engineering teams
Champion automation, self-service capabilities, and engineering enablement at scale
Present strategy, reliability performance, and business-impact outcomes to executive leadership

Enterprise Observability & Reliability

Define and institutionalize enterprise standards for logging, metrics, distributed tracing, alerting, and event correlation
Improve visibility into customer-impacting services and reduce time to detection and resolution
Own the strategy and optimization of enterprise application performance monitoring and observability platforms
Partner with engineering teams to ensure monitoring and reliability are embedded into application architecture and delivery practices
Translate observability insights into actionable improvements that prevent service disruptions and reduce operational risk

Developer Platform Enablement

Oversee governance and administration of enterprise developer platforms
Improve automation, integration, and workflow efficiency to increase engineering productivity and reliability
Ensure compliance, security alignment, vendor management, and cost optimization

Operational Excellence

Maintain continuous operational support for critical enterprise platforms
Govern major incident response, escalation processes, and on-call standards
Establish and track service level objectives, reliability indicators, and customer-impact metrics
Drive ongoing resilience, automation, and operational maturity improvements

People Leadership

Develop and mentor a high-performing global team
Provide coaching, performance management, and career development
Foster a culture of ownership, accountability, reliability, and continuous improvement

Qualifications

5+ years of progressive people leadership experience
8+ years in DevOps, Platform Engineering, Reliability Engineering, or enterprise platform administration
Experience operating in a continuous support environment
Experience with enterprise application performance monitoring and observability solutions
Experience with enterprise developer platforms
Executive-level communication and presentation skills
Experience with cloud platforms and modern software delivery practices

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922487
Position Id: 23959413
Posted 15 hours ago

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