Business Analyst

REQUIRED EDUCATION:
• Bachelor''''s Degree

REQUIRED CERTIFICATION:
• CBAP Certification (New Requirement)

REQUIRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS:
• Experience gathering requirements from user (8+ years)
• Experience designing technical and business requirement documentation (6+ years)
• Experience with Agile methodology / SCRUM processes and ceremonies (4+ years) 
• Experience maintaining and organizing Epics Features User Stories and Tasks using Azure DevOps backlog management tools (Kanban board Sprint board etc) (3+ years)

PREFERRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS:
• Experience using Azure DevOps for backlog and work item management
• Experience supporting Product Owners in Agile delivery environments
• Document current-state and future-state business processes
• Develop UAT strategies test scenarios and business validation plans
• Experience developing UAT plans scenarios and business validation strategies
• Experience creating training plans training materials and operational readiness documentation
• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi
• Strong stakeholder facilitation communication and documentation skills
• Experience with large-scale government healthcare financial or enterprise system implementations preferred
• Experience documenting complex business program area integrations and data flows

The Business Analyst will partner closely with Product Owners business stakeholders project leadership and delivery teams to support discovery business process analysis user acceptance testing (UAT) training readiness and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.

JOB RESPONSIBILITIES:
• Business Analysis & Process Modeling
• Develop process maps workflow diagrams and business operating procedures
• Identify process improvement opportunities and operational impacts
• Identify and document manual processes workarounds and exception handling procedures
• Develop end to end business and system interaction diagrams
• Product Owner Support
• Partner with Product Owners to refine and maintain product backlogs
• Assist in developing user stories and defining acceptance criteria by gathering analyzing and clarifying business requirements
• Provide recommendations on requirements traceability and business validation
• User Acceptance Testing (UAT)
• Coordinate UAT execution activities with business stakeholders
• Track test execution results defects and acceptance decisions
• Support end-to-end business process testing and release readiness assessments
• Assist with documenting UAT evidence and acceptance recommendations
• Training & Organizational Readiness
• Support training plans and end-user training materials
• Create job aids quick reference guides and process documentation
• Support stakeholder readiness communication and adoption activities
• Facilitate training sessions and knowledge transfer activities
• Azure DevOps (ADO) Support
• Support backlog traceability between requirements testing and implementation
• Assist with ADO dashboards reporting queries and documentation
• Documentation & Governance
• Create and maintain project documentation requirements artifacts process training and reference guide documentation
• Document business rules validation rules and exception processing requirements
• Support project compliance with organizational delivery methodologies and governance requirements
• Maintain documentation repositories knowledge bases and project wikis