IT Service Desk Specialist
Dice Job Match Score™
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Job Details
Skills
- Microsoft Office
- Microsoft Windows
- Organizational Skills
- Laptop
Summary
Endpoint Deployment Technician
Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.
Role & Responsibilities
We are seeking an Endpoint Deployment Technician for a large enterprise in the natural resources sector to support device refresh and workstation deployment programs.
• Coordinate refresh schedules and communications with end users, business teams, and site contacts
• Validate device inventory, eligibility lists, asset assignments, and replacement readiness
• Receive, check in, stage, image, and prepare laptops and workstations for deployment
• Install driver updates, standard applications, and configuration updates on Windows 11 devices
• Execute scheduled device replacements and new hire deployment requests
• Assist users with device transitions, including data migration coordination and post-deployment checks
• Collect, document, and process returned assets; maintain ServiceNow records for deployments and check-ins
• Escalate issues to Service Desk, Desktop Engineering, or Endpoint Operations as needed
Essential Qualifications
• 1–3 years of enterprise workstation, laptop, or endpoint deployment experience
• Experience with large-scale device refresh, new hire deployments, or workstation lifecycle programs
• Proficiency with ServiceNow or comparable ITSM platform for documentation and task management
• Experience with Windows 11 enterprise devices; driver updates, setup, and application installation
• Strong organizational skills; ability to manage multiple concurrent deployments and active user communications
• Familiarity with Microsoft 365, endpoint deployment processes, and enterprise device standards
• High school diploma required; associate degree, technical certification, or equivalent IT experience preferred
Bonus Qualifications
• Experience with Active Directory, endpoint naming, user/device validation, or account lookup activities
Why Averro?
Averro is a veteran-owned staffing and solutions firm connecting top talent with cutting-edge companies. With 20+ years of experience and industry-specialized recruiters in your corner, we're here to propel your career forward.
Averro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
View our privacy policy here:
- Dice Id: 10199227
- Position Id: 9072262
- Posted 30+ days ago
Company Info
About Averro
Hi there, we're Averro. We connect job seekers like you with opportunities at top companies and help you get hired, fast.
We work with startup through enterprise companies that create innovations in Technology, Alternative Energy, Aerospace & Aviation, Healthcare Tech, Hospitality, Software, BioTech, Medical Devices and more.
Our mission is to find the best person for the job and the best job for the person. That's why our team goals are focused on client and candidate success, not a quota.
Our success comes from the strength of our team and our commitment to our shared values: Family First. Be Uncommon. Culture Wins.
Our Aim - Your Ascent.
Averro is an award-winning team of experts with 30+ years of experience recruiting within Technology, Engineering, Accounting & Finance, Administrative, and Manufacturing. Our staffing excellence, IT solutions, and consulting services propel businesses and careers forward.
Companies and job seekers partner with us for our market expertise, transparent communication, and proven track-record finding the right people faster and in fewer submissions. They stay with us long term because we provide strategic opportunities, long-tail forecasting, and good-humored, engaged people that genuinely want to help each person reach their goals.
In April of 2023, Averro and three sister companies -- Denali, Direct Technology, and NuWest Technology -- came together under the Averro brand to create a "supergroup" that combines complimentary services to give clients a competitive edge and elevate professionals in their careers.