Account Retention Specialists - Collections & Customer Solutions

Shenandoah, PA, US • Posted 4 days ago • Updated 6 hours ago
Full Time
On-site
USD 18.00 per hour
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • Payments
  • Documentation
  • Exceed
  • Collections
  • Retail
  • Communication
  • Conflict Resolution
  • Organized
  • Attention To Detail
  • Accountability
  • Management
  • Project Management
  • Performance Management
  • Preventive Maintenance
  • Testing
  • Law
  • F5

Summary

Description:
4x Best Places to Work in PA (2022-2025)

Ahora contratando! Se habla espaol

Looking for more than just a job?

At Majik, you'll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem - we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We're passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hr. + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay!
  • ...and so much more!

What You'll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:
What We're Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver's license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday-Friday: 10am-7pm, Saturday: 10am-6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PI7f5de6b8e203-9
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: jobtfeed
  • Position Id: 7f5de6b8e203-30632-40530309
  • Posted 4 days ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Pottsville, Pennsylvania

Today

Full-time

USD 18.00 per hour

Pennsylvania

Today

Full-time

USD 18.00 per hour

Sunbury, Pennsylvania

Today

Full-time

USD 18.00 per hour

Pottsville, Pennsylvania

Today

Full-time

USD 16.00 - 18.00 per hour

Search all similar jobs