Senior Director, IT Vendor Management

Senior Director, IT Vendor Management

Hybrid in New Britain, CT, or Towson, MD or Remote

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World . Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT , BLACK+DECKER , CRAFTSMAN , STANLEY , CUB CADET , and HUSTLER .

The Job:

As a Senior Director of Vendor Management, you'll be part of our Corporate Information Technology team working as a hybrid or remote employee. The Senior Director, IT is responsible for the strategic oversight and operational management of strategic vendors, including the IT Managed Service Providers (MSPs) and their contracts. This leader ensures that external IT services align with organizational goals, deliver value, and comply with regulatory and contractual requirements. The role involves vendor relationship management, contract negotiation, performance monitoring, and continuous improvement of outsourced IT services and key strategic technology partners. You'll get to:

Strategic Partnership & Planning:

• Develop and execute strategies for sourcing, onboarding, and managing MSPs to support IT operations and business objectives.
• Lead contract negotiations, renewals, and compliance reviews for all IT service agreements.
• Provide training and guidance to IT Capability leaders and Service Owners to ensure the effective implementation of strategies.
• Collaborate with internal stakeholders to assess business needs, define requirements, and ensure MSP solutions are fit-for-purpose.
• Drive innovation and efficiency by evaluating new technologies and service models in partnership with IT Capability leaders and Service Owners
• Monitor technology outsourcing trends, vendor market shifts, and emerging solutions. Recommend vendors and innovative approaches to support business goals.
• Report regularly to executive leadership on MSP performance, risks, and opportunities.

Vendor Relationship Management:

• Establish, nurture, and manage relationships with key technology vendors and service providers. Lead high value negotiations and oversee contract management to secure favorable terms and high-quality delivery.
• Oversee the selection, relationship management, contract negotiation and management, performance monitoring, and compliance of Managed Service Providers, ensuring their services align with organizational goals and standards and focus on continuous improvements
• Manage the team of resources responsible for the daily contract operations.

Performance Management:

• Define and track vendor performance metrics, service level agreements (SLAs), and key performance indicators (KPIs). Drive continuous improvement initiatives and ensure accountability.
• Provide framework for supplier performance reviews and develop corrective action strategies as needed

Risk and Compliance Management:

• Identify, assess, and mitigate risks related to vendor engagements. Ensure compliance with company policies, regulatory requirements, and cybersecurity standards.

Financial Management:

• Experience in strategic planning and portfolio management, budgeting and financial reporting.
• Partner with Finance to manage budgets, forecasts and cost optimization initiatives related to outsourced IT services.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in Information Technology, Business Administration, or related field (Master's preferred).
• 10+ years of progressive experience in IT leadership and vendor management experience, including direct management MSPs and contracts.
• 5+ years in a leadership capacity with People Management responsibility.
• Deep understanding of IT infrastructure, operations, applications, and security standards.
• Demonstrated success in vendor management, contract negotiation, and IT service delivery.
• Strong negotiation, communication, and stakeholder management skills.
• Experience in risk management, compliance, and contract administration, as well as budget management and cost optimization.

Skills and Competencies

Strategic and analytical thinking Leadership and team development Relationship-building and influence Project and change management Excellent communication, negotiation and stakeholder management abilities.

The Details:

You'll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

#LI-NM1

#LI-Hybrid

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Benefits & Perks

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You'll Also Get

Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.

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