AI/ML Engineer (HR/People Technology)

Duties:
We are seeking a senior contractor to join our HR People Technology team on a retainer basis to design, build, and continuously improve AI-powered tools and automations across the HR function. This is a hands-on, delivery-focused role for someone who thrives on turning real HR pain points into working solutions — whether that''s an intelligent onboarding workflow, an automated policy assistant, or a smart recruiting pipeline. You''ll work closely with HR leadership and operational staff to scope, build, and iterate on impactful AI tools.

Key Responsibilities
• AI Tool Development: Build and deploy production-ready AI-powered tools for HR use cases, including document processing, employee-facing chatbots, workflow automations, and decision-support systems.
• Process Automation: Identify manual or repetitive HR processes and engineer scalable automations using AI/ML, RPA, or integration platforms.
• Integration & Deployment: Connect AI tools with existing HR systems (HRIS, Workday ATS, ServiceNow ticketing, etc.), ensuring seamless data flow and user experience.
• Iteration & Maintenance: Continuously monitor, refine, and improve deployed tools based on user feedback and performance metrics.
• Technical Documentation: Produce clear technical documentation for all tools built, enabling internal teams to maintain and evolve solutions over time.
• Collaboration: Work directly with HR Operations staff to gather requirements, run pilots, and ensure adoption of new tools.

Skills:
Required Qualifications
• 6–10 years of experience in software engineering, HR technology, or AI/ML engineering, with a strong portfolio of delivered tools or automations
• Proficiency in one or more of the following: Python, JavaScript/TypeScript, or similar languages used in automation and AI development
• Hands-on experience with LLM APIs (e.g., OpenAI, Anthropic, Microsoft) and prompt engineering for enterprise applications
• Experience with automation platforms such as Power Automate, Zapier, Make, or custom-built integration frameworks
• Solid understanding of HR workflows and the employee lifecycle
• Ability to independently scope, build, and ship tools with minimal oversight

Preferred Qualifications
• Experience integrating AI tools with HRIS platforms (e.g., Workday, SAP SuccessFactors, BambooHR)
• Familiarity with HR data privacy requirements (GDPR, CCPA) as applied to AI systems
• Prior retainer or ongoing consulting engagements with HR or People Operations teams
• Experience with vector databases, RAG architectures, or knowledge management systems

What Success Looks Like
Within the first 90 days, the ideal contractor will have:
• Completed a technical discovery of current HR systems and automation opportunities
• Delivered at least two working AI tools or automations
• Established a backlog of prioritized build requests with the HR Operations team
• Documented all tools with clear handoff and maintenance guides