Remote Work Business Analyst - Project Lead
Columbia, SC, US • Posted 21 hours ago • Updated 21 hours ago

Syntricate
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Job Details
Skills
- BUSINESS ANALYST
Summary
Interview Process: 1 round, Teams interview
Duration of the Contract: 12 Months
Possibility for Extension: No
Work Location: Role is 100% remote. Resource will be required to be onsite Day 1 and 2 of the assignment to receive equipment, system access, ID cards, badges and training. Then they will be required to travel onsite as required, approximately once per quarter for a minimum of 4 days, possibly the full week per visit.
Description
DAILY DUTIES / RESPONSIBILITIES:
During this assignment, the financial business analyst will report to the dep functional manager to provide status updates on assigned tasks. The resource should be able to work independently with minimum guidance to enhance the current application’s user interface to be interactive and self-guided primarily in financial areas of Child Support Application.
Primary Responsibilities
- Work closely with the dep Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations.
- Analyze existing workflows to uncover inefficiencies and pain points.
- Design optimized workflows for complex processes in alignment with business requirements.
- Propose enhanced functionality for complex financial activities within PACSS.
- Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments.
- Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs.
- Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes.
- Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities.
- Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities.
- Experience working as a Financial Business Analyst in more than one Child Support Systems
- Experience working with financial operations (such as receipts, distribution, disbursements, recoupment, and/or reconciliation) in more than one Child Support System
- Experience in system designing and developing processes for complex workflows
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
- Experience with SQL query skills to extract, validate and interpret data for decision making
- Experience with Sharepoint
- BS Degree or equivalent work experience.
ADDITIONAL SKILLS:
- Proficiency in MS Office suite
- Dice Id: 91142014
- Position Id: 26-00657
- Posted 21 hours ago
Company Info
About Syntricate
We are here to analyze and resolve the most intricate processes and deliver market’s best solution and services to your business problems.
Syntricate Technologies is an Information Technology and Business Consulting company that offers comprehensive solutions to our clients for Quality Assurance, Validation, Regulatory, Business Analysis and Project Management services. Our core values are integrity, delivering value and making positive impact on society. We are committed to our client success and work on high standards to provide the best professional services.
We believe in effective integration of technology to improve business processes. We provide solutions that address the current and long-tern needs of our clients nationwide which range from various industries such as Healthcare, Pharmaceutical, Life Sciences, Finance and Insurance.
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