Monitoring Consultant

Required Qualification:

Education/Experience

• 5+ years of experience in IT infrastructure monitoring, automation, and observability in hybrid environments.
• Bachelor's Degree in IT/CompSci or related field
• Technical Skills
• Strong proficiency in PowerShell and at least one other scripting language (e.g., Python, Bash, SQL).
• Hands-on experience with Azure Monitor, Log Analytics, Ansible, SQL, and KQL.
• Experience implementing automation using Azure Automation and CI/CD pipelines.
• Expertise in monitoring platforms such as SCOM, SquaredUp, or equivalent (e.g., Dynatrace, Datadog, Splunk).
• Knowledge of API integration and secure authentication.
• Process & Frameworks
• Working knowledge of ITIL 4 practices (Change, Incident, Problem Management).
• Experience with ServiceNow or similar ITSM platforms.
• Other
• Strong troubleshooting and root cause analysis skills.
• Excellent documentation and communication abilities.

• Certifications:
• Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
• ITIL 4 Foundation or higher.
• Experience with:
• SquaredUp or equivalent dashboarding tools.
• Disaster Recovery planning and testing.
• Performance tuning and capacity planning for monitoring platforms.
• Familiarity with:
• Security best practices for API and automation scripts.
• Hybrid cloud environments and networking fundamentals.