Role:Senior AS400 / 2E Application Support Developer
Client : Missouri Department of Labor and Industrial Relations (DOLIR)
Division of Workers’ Compensation (DWC)
Work Type : Remote
Payrate : Based on Experience
Duration : 24 Months(Extendable)
eSystems Inc. is a fast-growing Systems Integrator based in Princeton, New Jersey. We provide strategic IT solutions and services with primary practice areas in Java and Microsoft centric e-Business solutions, ERP solutions, Enterprise Application Integration, Data Warehousing and Business Intelligence solutions.
Our clients include Fortune 500 corporations, government agencies, small and mid-sized local businesses, and non-profit organizations.
As an equal opportunity employer, eSystems complies with all applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor
THE JD and the required skillset are below. Please make sure that the suitable candidate has atleast 90% of the skillset mentioned
Position Summary
The Missouri Department of Labor and Industrial Relations, Division of Workers’ Compensation (DWC), is seeking an experienced Senior AS400 / 2E Application Support Developer to provide production support and maintenance for its legacy Workers’ Compensation systems, including the Automated Information Control System (AICS) operating on the IBM AS400 platform.
The selected resource will be responsible for monitoring, troubleshooting, analyzing, and resolving production issues, performing code modifications using 2E (Synon) development tools, supporting system integrations, and ensuring the continued reliability and performance of critical Workers’ Compensation applications.
Key Responsibilities
Production Support & Issue Resolution
- Provide ongoing support for DWC production systems, including the AICS application.
- Monitor system performance and proactively identify application issues.
- Triage, analyze, troubleshoot, and resolve production incidents and defects.
- Perform root cause analysis and implement corrective actions to prevent recurring issues.
- Coordinate with business users, technical teams, and stakeholders to gather requirements and clarify production problems.
Application Development & Maintenance
- Design, develop, test, and implement code changes using 2E (Synon) development tools.
- Modify and enhance existing AS400 applications to address defects, improve performance, and support business needs.
- Maintain source code, technical documentation, and deployment procedures.
- Participate in code reviews and ensure adherence to development standards and best practices.
System Integration & Support
- Support interfaces and integrations with the Filebound Content Management System.
- Troubleshoot data exchange and integration-related issues between AICS and external systems.
- Assist in maintaining system stability and data integrity across integrated applications.
Business & Technical Collaboration
- Work closely with DWC business users to understand operational needs and production issues.
- Provide technical recommendations for system improvements and modernization opportunities.
- Assist in knowledge transfer and documentation efforts to support long-term system sustainability.
Required Qualifications
- Minimum 5 years of senior-level application development experience.
- Minimum 5 years of experience with 2E (Synon) development on IBM AS400/iSeries platforms.
- Minimum 3 years of experience supporting and interfacing with Filebound Content Management solutions.
- Minimum 4 years of experience maintaining and supporting a Workers’ Compensation system, preferably a state government Workers’ Compensation application.
- Strong experience with:
- IBM AS400 / iSeries environments
- Legacy application support and maintenance
- Production issue troubleshooting and resolution
- Software development lifecycle (SDLC)
- Change management and deployment processes
- Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications
- Direct experience supporting the State of Missouri Workers’ Compensation System (AICS).
- Experience working within state government or public sector environments.
- Knowledge of Workers’ Compensation business processes, regulations, and claims management workflows.
- Familiarity with legacy system modernization initiatives.
Technical Skills
- IBM AS400 / iSeries
- 2E (Synon) Development
- RPG (preferred)
- DB2 Database
- Filebound Content Management System
- Production Support & Incident Management
- Application Maintenance and Enhancements
- Systems Integration
Soft Skills
- Strong troubleshooting and analytical skills.
- Ability to work independently with minimal supervision.
- Excellent written and verbal communication skills.
- Strong customer service orientation and stakeholder management skills.
- Ability to prioritize multiple production issues in a fast-paced environment.
Engagement Type
- Contract / Staff Augmentation
- Production Support and Maintenance
- Remote/Hybrid (as determined by DWC)
Deliverables
- Timely resolution of production incidents.
- Development and deployment of approved 2E code changes.
- Documentation of fixes, enhancements, and support activities.
- Ongoing maintenance and support of AICS and related Workers’ Compensation applications.
- Support for Filebound integrations and associated workflows.
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