Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat - the world's first GEO-LEO integrated global satellite operator.
As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.
With Eutelsat You'll Get To: - Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Why Eutelsat? - Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
- Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
- Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space.
- Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.
Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology
Job Overview: The Director of SNP Operations will lead the strategic and operational management of Eutelsat's worldwide Low Earth Orbit (LEO) satellite ground network. This role oversees regional managers and field engineering teams, drives site expansion and new site build as well as continuous improvement, and ensures alignment with corporate objectives for service delivery and customer experience.
Key responsibilities include gateway site design, Earth Station equipment operations, and maintenance. Knowledge of site delivery, RF operations, project management, vendor management, regulatory licensing, compliance is essential. The position guarantees the highest standards of performance, reliability, and compliance across all SNP sites globally. Additionally, you will support OneWeb's ground segment training program to ensure partners, vendors, and contractors remain up to date with best practices.
The role interfaces with the LEO Ground Network Operations Center (GNOC), Systems Engineering, Network Engineering, Legal/Regulatory, and Finance teams.
What You'll Do: Global Operational Leadership - Own the end-to-end operations strategy for OneWeb's global SNP network, ensuring seamless integration and performance.
- Lead and mentor regional SNP managers, fostering collaboration and accountability.
- Manage SNP implementation and vendor SLA compliance.
- Drive site expansion upon request, upgrades, documentation, and configuration management.
Service Level & KPI Governance - Define, monitor, and enforce global SLA and KPI frameworks.
- Implement reporting mechanisms to track performance, availability, and compliance.
- Drive corrective actions and continuous improvement based on KPI trends.
- Conduct root cause analysis and manage warranty, asset, and equipment lifecycle programs.
Quality & Compliance Oversight - Establish global standards for SNP maintenance, security, and operational excellence.
- Ensure compliance with regulatory requirements and internal quality benchmarks.
Vendor & Stakeholder Management - Oversee global vendor performance and training.
- Collaborate with GNOC, Systems Engineering, Legal/Regulatory, and other teams to resolve escalations and optimize service delivery.
Budget & Resource Management - Manage global SNP operational budgets, including forecasting and cost optimization.
- Align resource allocation with strategic priorities.
- Develop sparing strategies and replenishment programs.
Risk & Incident Management - Lead global incident response and change management processes for the scope
- Ensure resilience and continuity plans for critical SNP infrastructure.
What You'll Need: - 12+ years of experience in global operations leadership within satellite or telecommunications industries.
- Proven track record managing geographically dispersed teams and complex technical infrastructures.
- Expertise in SLA/KPI frameworks, operational governance, and vendor management.
- Strong financial acumen and experience in budget oversight.
- Exceptional communication and stakeholder engagement skills.
- Ability to travel internationally up to 30%.
Preferred qualifications: - Deep technical understanding of LEO satellite ground systems and Ka/Ku-band technologies.
- PMP or equivalent certification.
- Experience with fiber optic and RF infrastructure standards.
- Strong team-building and oversight skills.
Where You'll Be : US or Europe.
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