Omnissa Workspace ONE

Hexaware is looking for Omnissa Workspace ONE in Atlanta GA

Role : Omnissa Workspace ONE

Location : - Atlanta, GA 5 Days On site Is Must

Mode of Hire : Only Full time /W2

IT Engineer III- Omnissa Workspace ONE, Microsoft Intune

Focus remains on engineering, but I need to prioritize critical skills such as ServiceNow, Power BI and possible automation in addition to macOS engineering. I’ve reviewed the existing resumes and would like to see more experience that supports the below -

Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune

• Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
• Monitor system performance, compliance and logging/monitoring
• Collaborate with engineering teams to resolve incidents based on log data
• Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
• Troubleshooting methodology skills
• Must be able to document incidents and problem resolutions carefully and accurately
• Experience with change management concepts, tools and implementations preferred

• Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
• Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
• Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
• Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
• Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
• Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
• Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks