Mid-Level Process Engineer (LPOS)

We are seeking a dynamic Mid-Level Process Engineer who will play a crucial role in modernizing and optimizing our processes to drive enterprise-wide growth and operational excellence. This person will leverage their expertise in design thinking and process engineering to transform current processes and enhance user experiences through technical solutions like AI and automation.

Responsibilities

• Lead discovery sessions with cross-functional teams to define scope and framework.
• Facilitate workshops, document current-state processes, and identify areas for improvement.
• Create future-state workflows and recommendations that enhance user experiences and operational efficiency.
• Translate findings into clear business and technical requirements for deploying solutions such as automation and AI.
• Create reusable artifacts including process maps and documentation to support transformation initiatives.
• Communicate progress and manage risks effectively with stakeholders.

Skills

• Proficiency in business process management and end-to-end process design, including documentation.
• Strong analytical skills and ability to solve complex problems efficiently.
• Excellent facilitation and stakeholder management skills.
• Experience in writing requirements and translating designs into actionable needs.
• Adept at supporting transformation initiatives and ensuring sustainable adoption.

Preferred Skills

• Exposure to financial services domains.
• Familiarity with Salesforce operations.
• Experience in Loan Ops and Wealth Ops processes.

At Horizontal, diversity, equity, and inclusion are integral to our culture. We are committed to creating a workplace where all perspectives are valued, and where everyone feels welcome and empowered to succeed.

 

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $25 - $57 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.