MAPPER Support Engineer


Strategic Systems Inc
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Job Details
Skills
- MAPPER Administration
- Unisys 2200
- Technical Support
- configuration
- installation
- restoration
- backup
- recovery procedures
- application support
- maintenance
Summary
MAPPER Support Engineer
Join our dynamic team as a MAPPER Support Engineer, where you will play a crucial role in managing and supporting our MAPPER 2200 systems. You will be responsible for ensuring the smooth operation, installation, configuration, and maintenance of our MAPPER environments. Your expertise will help maintain the integrity and performance of our applications, providing essential support to our technical team and end-users.
Responsibilities
- Administer and maintain MAPPER 2200 systems, ensuring optimal performance and reliability.
- Oversee the installation and configuration of MAPPER 2200 software, ensuring compatibility and efficiency.
- Develop and implement backup, restoration, and recovery procedures to safeguard data integrity.
- Provide technical support for MAPPER 2200 operations, troubleshooting issues and implementing solutions.
- Collaborate with application support teams to ensure seamless integration and functionality of MAPPER-based applications.
- Perform routine maintenance tasks, including updates, patches, and performance tuning.
- Document procedures and maintain comprehensive records of system configurations and changes.
- Assist in the development of training materials and provide guidance to junior support engineers.
- Participate in on-call rotations to ensure 24/7 support coverage for critical systems.
Requirements
<>Required Skills>- Minimum of 5 years of experience with MAPPER 2200 systems.
- Proven experience with MAPPER 2200 software generation, installation, and support.
- Strong knowledge of MAPPER 2200 configuration, sizing, performance, and operational support.
- Expertise in developing and implementing backup, restoration, and recovery procedures.
- Proficiency in MAPPER 2200 administration and maintenance tasks.
- Experience with MAPPER 2200 programming and application support.
- Working knowledge of MRI, DTM, and Scheduler within the MAPPER environment.
- Advanced problem-solving skills and the ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Strong organizational skills and attention to detail.
- Experience with other Unisys systems or similar mainframe environments is a plus.
- Certifications in MAPPER or related technologies are highly desirable.
- Dice Id: 10186242
- Position Id: 9131610
- Posted 1 hour ago
Company Info
Strategic Systems provides customized software solutions and IT staffing services to business and governmental entities around the world. By combining a highly-skilled local presence with a proven global development model, Strategic Systems delivers exceptional value to its customers, becoming a partner in their success.
Founded in 2004, Strategic Systems is a privately-owned company headquartered in the United States, Dublin, Ohio. From the beginning, the owners recognized an opportunity to create a new approach to IT services. Strategic Systems onsite/offshore model is the best of both worlds, providing onsite, local experts to develop one-on-one relationships, backed by global company resources and capabilities. This unique model has allowed Strategic Systems to craft a custom solution for each and every customer.


