Job Summary
We are looking for an experienced Senior Workday Time & Payroll Consultant with strong expertise in Workday Time Tracking, Payroll (US and/or Canada), and Absence Management to support and optimize workforce management and payroll operations within the retail industry.
The ideal candidate will have hands-on experience configuring and supporting Workday solutions for large, hourly employee populations across multiple retail locations, distribution centers, and corporate environments. The role requires strong knowledge of payroll processing, workforce scheduling, retail labor compliance, payroll integrations, and reporting.
The consultant will work closely with HR, Payroll, Finance, Store Operations, and IT teams to ensure accurate payroll processing, efficient workforce management, and compliance with applicable US and Canadian employment and payroll regulations.
Key Responsibilities
Workday Time Tracking & Absence Management
Configure, maintain, and support Workday Time Tracking for retail stores, distribution centers, and corporate employees.
Manage time entry codes, time calculations, overtime rules, shift differentials, meal and rest break compliance, and premium pay calculations.
Configure complex retail pay rules, including shift premiums, holiday pay, split shifts, overtime, and double-time calculations.
Support workforce scheduling and timekeeping requirements for hourly employees.
Configure and maintain absence plans, PTO accruals, sick leave, and leave programs for US and Canadian employees.
Investigate and resolve time-tracking discrepancies affecting payroll and labor reporting.
Workday Payroll – US & Canada
Configure and support Workday Payroll for large, multi-state and multi-province employee populations.
Support regular, off-cycle, bonus, retroactive adjustment, and final pay processing.
Manage payroll components, including earnings, deductions, garnishments, taxes, benefits deductions, and wage attachments.
Ensure compliance with US federal and state payroll regulations and Canadian provincial payroll requirements.
Support payroll reconciliation, payroll audits, and year-end processing, including W-2 and T4 reporting.
Troubleshoot payroll calculation issues and ensure accurate and timely payroll execution.
Support ADP SmartConnect integrations and related payroll processes.
Integrations & Data Management
Support Workday integrations with Workforce Management, POS, scheduling applications, benefits providers, tax vendors, and banking institutions.
Work with EIB, Core Connectors, and API-based integrations.
Ensure data accuracy and consistency across payroll, timekeeping, and external systems.
Troubleshoot integration failures and data discrepancies.
Reporting & Analytics
Develop and maintain Workday custom reports, composite reports, calculated fields, and dashboards.
Support reporting requirements related to labor costs, payroll reconciliation, overtime analysis, and compliance.
Provide workforce and payroll analytics to HR, Payroll, and retail leadership teams.
Testing & Production Support
Lead unit, integration, regression, and UAT testing for Workday enhancements, releases, and payroll tax updates.
Coordinate testing and release validation with HR, Payroll, and Store Operations teams.
Provide Tier 2 and Tier 3 production support for payroll and time-tracking issues.
Investigate and resolve payroll calculation errors, integration failures, and employee payroll inquiries.
Maintain configuration documentation, process workflows, and support procedures.
Required Qualifications
Bachelor's degree in Human Resources, Information Systems, Business, Finance, or a related field.
7+ years of hands-on Workday experience supporting:
3+ years of experience supporting retail industry operations and large hourly employee populations.
Strong understanding of retail workforce management, timekeeping, and scheduling practices.
Experience with multi-state US payroll and/or multi-province Canadian payroll processing.
Knowledge of payroll taxation, labor laws, wage regulations, and compliance requirements.
Experience supporting high-volume payroll environments; exposure to populations of 5,000+ employees is preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Preferred Qualifications
Workday Pro Certification in one or more of the following:
Experience supporting retail stores and distribution centers.
Hands-on experience with ADP SmartConnect.
Knowledge of SOX controls, payroll audits, labor cost management, and workforce planning.
Technical Skills
Workday Modules:
Workday Configuration & Reporting:
Integrations:
Payroll Expertise:
Multi-State and Multi-Province Payroll
Payroll Taxation and Compliance
Garnishments and Deductions
Retroactive Payroll Adjustments
Payroll Reconciliation
Year-End Processing (W-2 / T4)
