Oracle ERP Cloud Senior Product Specialist

 

Skills  Strong functional configuration and troubleshooting skills in Procurement Cloud  Ability to analyze and resolve service requests and production issues  Experience preparing knowledge management documents and training materials  Collaboration across cross-functional teams including tech developers and client business process owners  Experience in handling client-facing roles and offshore-onshore coordination  Proven track record in resolving procurement issues and documenting solutions o Responsibilities  Understand client requirements and deliver feasible solutions  Document current client Procurement processes and workflow  Align Oracle Fusion Procurement features and functions to client work procedures  Teach client Fusion Procurement best practices  Provide day-to-day support for Oracle Fusion Procurement modules  Handle service requests and troubleshoot functional issues  Prepare and maintain functional documentation and training guides  Coordinate with internal teams to resolve escalated issues  Support quarterly upgrades and regression testing  Train junior consultants and onboard new team members