ServiceNow Architect
ServiceNow ITSM, ITAM, ITOM
10-15+ years of overall IT Exp
10+ Years in ServiceNow
Experience in Leading End-to-End Implementations
Strong knowledge in ITSM, ITOM(Discovery, Service Mapping, Event Mgmt)
Experience with CMDB design and governance(CSDM)
Good experience in Discovery and Service mapping, Event Management, Cloud Discovery(AWS, Azure),
Strong development skills with coding standards, platform governance
Good understanding of ACLs, Role-based Access, Data privacy & compliance standards
Strong exp in Integrations using RESTSOAP, Integration Hub, Service Graph Connectors
Experience in Integrating monitoring tools like Dynatrace, Splunk, Cloud platforms (AWS, Azure), AD
Good knowledge on AIOPS, Virtual Assistant(GenAI)
Adequate knowledge on other modules such as GRCIRM, HRSD and others are added advantage.
Excellent knowledge on platform upgrades
Must be a good team player and a lead to handle the team, engage with business stakeholders
Strong communication and presentation skills
Must have CSA certification (minimum)
Role Descriptions: Build and tailor custom applications service portals forms and modules.Configure out-of-the-box ServiceNow modules such as ITSM ITOM HRSD and CSM to fit company needs.Ensure the platform functions smoothly by creating UI policies client scripts and business rules.
Essential Skills: Build and tailor custom applications service portals forms and modules.Configure out-of-the-box ServiceNow modules such as ITSM ITOM HRSD and CSM to fit company needs.Ensure the platform functions smoothly by creating UI policies client scripts and business rules.
Desirable Skills:
Keyword:
Skills: Digital : ServiceNow_IT Service ManagementServiceNow_ITAM (IT Asset Management)
Experience Required: 10 & Above
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