AEM Solution Architect

This position is telework eligible, although local candidates residing in the EST zone are preferred by the client.

Complete Description

Seeking an experienced professional to assess the vendor-built Adobe Experience Manager as a Cloud Service implementation and define a sustainable long-term support model for the implementation of one of the Commonwealth''s most visible digital platforms. This role is crucial in bringing clarity to the architecture, identifying risks, and recommending the necessary staffing, governance, and support approach needed for the platform''s next phases.

Description of Work

The professional will partner with leadership, engineering, operations, procurement, and the current technical vendor to evaluate the platform''s current state and shape its future. The work begins as a diagnostic engagement and evolves into ongoing architectural advisory as transition activities get underway. Responsibilities include leading architecture and solution design for relevant tools, providing guidance on security and performance best practices, and supporting deployment/governance strategies.

Key Responsibilities

• Platform assessment and architecture review.
• Support model and transition planning.
• Documentation and knowledge transfer.
• Cross-functional collaboration.
• Architecture support.
• Governance and supportability.
• Stakeholder communication.
• Risk and decision support.
• Vendor and contractor oversight.

Required Qualifications

• 8–10 years in enterprise content management, digital platform architecture, or closely related roles.
• Deep expertise in Adobe Experience Manager across architecture, implementation, and support.
• Deep knowledge of Java, Sling, dispatcher, and front-end integration.
• Experience assessing complex, highly customized enterprise platform environments and identifying supportability risks.
• Experience working with vendor-built systems and evaluating transition readiness.
• Demonstrated ability to develop technical assessments, support models, and documentation strategies.
• Strong written communication, including assessments and recommendations written for executive audiences.
• Experience with collaboration and delivery tools such as Confluence, SharePoint, or Azure DevOps.

Preferred Qualifications

• Experience supporting transitions from vendor-led to internal or hybrid support models.
• Experience establishing or maturing enterprise platform governance, including customization standards, change management, and support ownership models.
• Experience contributing to technical procurement, SOWs, or contractor role definition.
• Experience supporting large public-facing or government digital platforms.
• Familiarity with AEM as a Cloud Service operational constraints, including Cloud Manager pipelines, deployment strategies, and DevOps practices.
• Understanding of AEM security models and familiarity with accessibility requirements.
• Relevant Adobe or architecture certifications.

Additional Requirements

• Familiarity with enterprise platform governance, vendor management, and support model design.
• Exposure to technology procurement or participation in RFP/RFI processes preferred.
• Ability to perform the essential functions of the position.