Senior Manager, Directories Engineering (US)

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$123,680 - $200,200 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Technology Solutions
Job Description:

The Senior Manager, Directories Engineering role is responsible for leading a global team of professionals who design and engineer TD's global workforce and application identity platforms. These platforms underpin the overall authentication framework supporting our colleagues, key platforms and systems in the enterprise.

This role owns ensuring TD's authentication systems are highly available and mission critical focused, spanning Microsoft Active Directory, Oracle Unified Directory, and related products in support of both Workforce Identity and Access Management (WIAM) and Customer Identity and Access Management (CIAM) use cases. The Senior Manager works cross organization with partner teams in Enterprise Protect (security function alignment), Employee Enablement (endpoint experience, authentication management), and across the Infrastructure & Engineering organization to ensure services are designed with security, resiliency, and compliance with regulatory expectations in a globally systemically important banking (G-SIB) environment.

• Lead, mentor, and develop the Directory Services team in conjunction with cross-organization management of Directories Operations team, led by Infrastructure & Engineering Operations
• Drive engineering standardization for directory architectures across product families - delivering modern authentication platforms
• Contribute to enterprise identity strategy, including modernization initiatives, cloud optimization, and directory simplification efforts
• Optimize workforce authentication landscape, focusing on domain consolidation from a regionally focused multi-domain environment and forest consolidation
• Enrich relationships with technology partners and stakeholders as internal customers - co-developing authentication frameworks that enhance the colleague endpoint experience
• Design and partner with identity federation teams to collaborate on Entra ID (Azure AD) for SSO and MFA, supporting advanced authentication capabilities such as passwordless, adaptive, and device-based authentication goals
• Act as a trusted partner and liaison to application, infrastructure, and security owners alike in the authentication focus
• Provides advanced troubleshooting and escalation engagement for L4+ support
• Provides recommendations on value-added architectural improvements / enhancements

Depth & Scope:

• Responsible for managing multiple, broad and highly complex teams and/or projects which are diverse in scope
• Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals
• Directs/manages large-scale applications / systems / projects across multiple product lines / businesses, involving significant scope and complexity
• Directs/manages a large group (e.g., up to 50) of IT professionals
• Understands strategic direction (including financials) and champions alliances to benefit the Bank, advocates for operational improvements to enhance value to the organization
• Directs the development of resolutions, plans and strategies for operational advancement
• Key contact internally and externally

Education & Experience:

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 10+ years relevant experience

Preferred Qualifications:

• Progressive experience in identity and access management, specifically in leadership and/or lead technical architect roles.
• Proven people management experience, including leading large scale change across geographically distributed teams.
• Strong knowledge of directory service frameworks, including Microsoft Active Directory and LDAP-based platforms
• Strong experience in operating operationally critical services in large, regulated enterprise environments.
• In-depth knowledge in developing mission critical systems that support the 24x7 nature of our business environment; Strong vendor management and negotiation skills; Deep awareness, knowledge and experience of controls & governance issues affecting LOBs and IT

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.