Network Engineer

SUMMARY:
We're seeking an experienced Network Engineer to manage our global data, voice, and security infrastructure. In this role, you'll help ensure our network operations are reliable, accessible, secure, responsive, and cost-effective across national and international locations. You'll administer critical network technologies, partner with internal teams and external providers, and develop solutions that support the organization's evolving business needs.

REQUIREMENTS:
Global Network Infrastructure

• Administer network infrastructure components, including routers, switches, security devices, wireless access points, and network administration software.
• Manage LAN, WAN, global network, VPN, internet circuit, and enterprise wireless LAN environments.
• Maintain network documentation and oversee monitoring, logging, alerting, and reporting.
• Design, configure, maintain, and secure global network systems and services.

Vendor, Technology & Roadmap Management

• Establish and maintain strong relationships with new and existing business partners, vendors, and manufacturers.
• Stay current with advancements in networking technology.
• Develop network roadmaps that define the planned adoption of network technologies.
• Propose networking solutions that address business challenges and operational needs.

Moves, Adds & Changes

• Install new network hardware, systems, and software.
• Install, configure, and maintain network services, equipment, and devices.
• Integrate voice and data networks where applicable.

Technical Support & Collaboration

• Troubleshoot and analyze issues across our networks.
• Document network incidents, root causes, and resolutions for future reference.
• Provide training and technical support to users with varying levels of IT knowledge.
• Work closely with other departments, external organizations, and IT team members.

Performance & Service Management

• Monitor system performance and implement performance tuning.
• Manage outsourced Network Operations Center (NOC) activities, review trend reports, and make recommendations.
• Adjust WAN services to optimize performance while controlling cost.
• Conduct routine preventive maintenance and operational reviews.

Network Security

• Ensure network configurations comply with guidelines established by the IT Security Administrator.
• Monitor and maintain network security controls, including firewalls.

QUALIFICATIONS:

• Minimum of 5 years of experience administering a Cisco data network.
• Hands-on experience with Cisco routing and switching, ASA, and network administration.
• Thorough knowledge of networking fundamentals and the OSI network model.
• Experience with network devices, policies, access rights, and security in a networked environment.
• Experience implementing and administering TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, and SMTP.
• Experience with TCP/IP, DNS, UDP, and QoS configuration.
• Experience with WAN technologies such as ATM or MPLS.
• Familiarity with Windows operating systems.
• Ability to prioritize work and manage multiple tasks effectively.
• Excellent communication, interpersonal, and customer service skills.
• Bachelor's degree in Computer Science, Information Technology, or an equivalent combination of education and experience.
• Cisco Certified Network Associate (CCNA) certification.

Preferred:

• Experience with security principles, including Cisco ASA Firewall and/or Zone-Based Firewall.
• Project management and vendor management experience.
• A proactive approach to technology planning, continuous improvement, and cross-functional problem solving.