1 Point System
1 Point System

Senior ServiceNow Technical Consultant

Remote • Posted 20 hours ago • Updated 20 hours ago
Contract W2
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Active Directory
  • Workflow

Summary

Role: Senior Technical Consultant – ServiceNow CSM, FSM

Location: Remote (25% travel)

Duration: 12 month

 

Must have : CSM and FSM Implementation experience is must.

11+ Years exp

Key Responsibilities:

 

  • Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including CSM, FSM and other ServiceNow applications.
  • Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
  • Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
  • Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
  • Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
  • Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
  • Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
  • Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
  • Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
  • Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91001743
  • Position Id: 8902307
  • Posted 20 hours ago
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