Sr. Engineer / Consultant – End-point Management

Sr. Engineer / Consultant – End-point Management--level 4 support

Duration: 12 months

Location – Need to work in PST time

Rate - DOE

Working HRS- Service Window: 8x5 (Mon-Fri, 9 AM – 5 PM Pacific Time).

Skills

Need Sr Resource for level 4 support with 12-15 years of solid experience

·         We need a Sr. Engineer/administrator who has experience in working in endpoint management

·         Good experience with endpoint management tool- MS-INTUNE

·         Good experience with endpoint management tool- JAM-F

·         He should be good at automation using PowerShell/Python.

Role Summary: This Level -2/3 role is responsible for designing, implementing, and securing an organization’s device ecosystem using Microsoft Intune and Jamf. 

Key Responsibilities

·         Device Management: Configure and manage the full lifecycle of endpoints, including Windows, macOS, iOS, and Android devices.

·         Policy Configuration: Design and deploy configuration profiles, compliance policies, and security baselines.

·         Application Deployment: Package, deploy, and manage the lifecycle of corporate applications (LOB and store apps).

·         Automated Provisioning: Implement and maintain Windows Autopilot for modern "out-of-box" device enrollment.

·         Security & Compliance: Enforce Conditional Access based on device health and integrate with .

·         Automation: Develop PowerShell scripts and utilize Microsoft Graph API to automate routine administration and reporting.

·         Troubleshooting: Provide Tier 2/3 support for complex enrollment, policy application, and device connectivity issues. 

Core Skills & Qualifications

·         Technical Expertise: Deep knowledge of Mobile Device Management (MDM), Mobile Application Management (MAM) with Microsoft Intune and Jamf

·         Operating Systems: Proficiency in managing MS Windows 10/11 and Apple Mac OS, alongside mobile platforms like iOS and Android.

·         Scripting: Strong skills in PowerShell for custom remediation and environment automation.

·         Others: Familiarity with Okta (Identity & Access Management)