Enterprise Architect (Retail/Consumer Banking Domains)

Job Title: Enterprise Architect – Retail/Consumer Banking

Location: Hybrid/Buffalo, NY Preferred (3 days onsite/2 days remote), OR Remote w/ travel as required (Will be expected to travel to Buffalo, NY and/or Wilmington, DE every 4-6 weeks with Monday through Thursday in office) 

Department: Enterprise Application Development

Reports To: Manager, Enterprise Architects  

• Manager’s 1^st preference is hybrid in Buffalo, NY (3 days onsite/2 days remote), OR candidates can work remotely w/ travel to Buffalo, NY, every 4 to 6 weeks’ (REQUIRED, NO EXCEPTIONS - SEE NOTE FROM MANAGER BELOW)

• MUST possess EXCEPTIONAL communication skills (must be able to speak & articulate clearly)
• MUST meet ALL of the required skills
• Only looking for candidates in eastern or central time zones (preferred), or mountain or pacific time zones open to working eastern hours without any issues
• Prior experience in Banking and/or Financial domains REQUIRED

Job Title: Enterprise Architect (Retail/Consumer Banking Domains)

Location: Hybrid/Buffalo, NY Preferred (3 days onsite/2 days remote), OR Remote w/ travel as required (Will be expected to travel to Buffalo, NY and/or Wilmington, DE every 4-6 weeks with Monday through Thursday in office) 

Duration: 6+-month contract to hire

W2 Rate: Up to $120.00/hr. on W2 ONLY – Based on Exp. (this role is not C2C or 1099 eligible)

NOTES FROM MANAGER / REQUIRED SKILLS & EXP.:

We're looking for specific experience with the 'core' consumer/retail/branch technologies, so I would expect to see basic systems like the core deposits system, ATM, Teller - or some type of project to show they've worked in that area.

• This role is for an Enterprise Architect supporting the Retail/Consumer Domains - Job description below for more specifics as to what the role will entail.
• Pay rate is negotiable depending on years and specifics of experience.
• Travel will be required every 4-6 weeks (if not located in Buffalo) and will be reimbursed by the bank.

Skill Set 1: Retail/Consumer Technology Domain Experience

Skill Set 2: Enterprise Architecture Governance & Artifact Development

Skill Set 3: Strategic Technology Planning, Rationalization, and Health Assessments

Can this role be fulfilled remotely? Yes

Company Profile:

Founded in 1856, our client has grown from a local institution in Buffalo, New York, to one of the largest regional banks in the United States. With over $208 billion in assets, our client is recognized for its financial strength and resilience, having maintained profitability through economic challenges. The bank is committed to innovation and community-focused banking, aiming to deliver exceptional financial services while investing in technology and processes to better serve its customers. The Bank's ambition is to remain a trusted partner for individuals and businesses, driving growth and excellence in the financial sector.

Job Summary:

As an Enterprise Architect for Consumer, you will play a pivotal role in shaping the organization’s technology strategy, landscape, and roadmap. In this role, you will serve as an integrative force across business and technology domains, establish trusted advisor partnerships with senior leaders, and drive the architecture of complex, high-priority initiatives that deliver significant business value. Your work will influence large-scale programs that are critical to the bank’s long-term success, ensuring scalable, resilient, and forward-looking solutions.

Key Responsibilities:

• Strategic Planning: Define and evolve enterprise architecture strategies and roadmaps that align business priorities, regulatory requirements, and long-term technology vision.
• High-Level Design: Develop high-level architectural models and frameworks that support secure, scalable, and resilient solutions across the bank, aligned with the strategic direction established by Enterprise Architecture function.
• Detailed Solutions Architecture: Translate strategic objectives into actionable solution architectures that provide clear direction to delivery and engineering teams.
• Regulatory & Risk Alignment: Ensure architectural solutions comply with financial industry regulations, internal risk frameworks, and data privacy standards, supporting auditability and operational integrity.
• Cross-Functional Collaboration: Partner with business leaders, product owners, and technology teams to ensure architectural alignment across client services, digital platforms, and core banking systems.
• Implementation Leadership: Provide architectural oversight and governance throughout the solution delivery lifecycle, ensuring adherence to enterprise standards and successful on-time execution of high-impact initiatives.
• Trusted Advisor: Build strong relationships with management, providing expert advice and insights to support decision-making.
• Communication: Communicate complex architectural concepts clearly and persuasively to both technical and non-technical audiences, fostering alignment and informed decision-making.
• Vendor & Partner Engagement: Collaborate with external technology providers and service partners to ensure solutions meet enterprise standards for performance, cost-effectiveness, and agility in a highly regulated environment.

Expected Skills:

• Strategic Thinking: Ability to align technology architecture with business strategy, identifying opportunities to drive value, efficiency, and innovation across complex financial services ecosystems.
• Business Acumen: Deep understanding of financial services, particularly the needs in the Consumer Banking sector, with the ability to translate those needs into effective architectural solutions.  Expertise in the full consumer lifecycle, with a strong grasp of regulatory frameworks and a forward-looking perspective on digital banking innovations.
• Enterprise Architecture Expertise: Proficiency in developing and applying enterprise architecture frameworks (e.g., TOGAF, Zachman) to guide technology planning, governance, and execution.
• Solution Design: Skilled in designing end-to-end solutions that are scalable, secure, and aligned with enterprise standards, while addressing both current and future-state business capabilities.  Ensure interoperability between systems along the entire value stream of retail/consumer products and services.
• Technology Integration: Experience integrating diverse systems, platforms, and data sources to create cohesive, interoperable solutions that support seamless client experiences and operational efficiency.
• Risk and Compliance Awareness: Strong grasp of regulatory and risk considerations in financial services, with the ability to architect solutions that meet compliance, audit, and data governance requirements.
• Stakeholder Engagement: Proven ability to collaborate with senior business and technology leaders, facilitating alignment, managing expectations, and influencing strategic decisions.
• Communication and Visualization: Excellent communication skills, with the ability to convey complex architectural concepts to both technical and non-technical audiences through clear documentation, presentations, and visual models.
• Change Leadership: Ability to lead through ambiguity, drive consensus, and support organizational change as part of large-scale transformation initiatives.
• Critical Thinking Skills: A creative and analytical approach to diagnosing and resolving technical challenges.
• Technology Enablement: Lead the selection and implementation of CRE technologies (e.g., IWMS, CAFM, lease accounting, smart building platforms). Ensure integration with enterprise systems such as ERP, HRIS, and financial reporting tools.
• Continuous Learning: A passion for staying updated on financial services related technologies and their rapidly evolving tools, features, and best practices.

Expected Knowledge:

• Strong knowledge of financial services industry domains, particularly consumer banking services including consumer products, customer profiles, risk assessments and customer experience/engagement.
• Understanding of modern technology architectures, including cloud, microservices, APIs, data platforms, and integration patterns
• Awareness of cybersecurity principles, data privacy standards, and secure architecture practices
• Familiarity with business capability modeling, value stream mapping, and other business architecture techniques
• Knowledge of regulatory and compliance requirements relevant to financial institutions (e.g., FFIEC, SOX, GLBA, GDPR)
• Proficiency in using architectural modeling tools and documentation standards
• Knowledge of IT governance, portfolio management, and enterprise change management processes
• Understanding of data architecture concepts, including data governance, master data management, and analytics enablement
• Familiarity with emerging technologies and their potential impact on financial services
• Experience in vendor and third-party solution evaluation, selection, and integration strategies
• Awareness of agile, DevOps, and product-centric delivery models and how architecture supports them
• Experience with retail and consumer platforms such as Hogan (mainframe core), Genesys (contact center) as well as ATMs, item processing, products & pricing, workflow and robotics, sales enablement, and branch experience.

Qualifications:

• Education: Bachelor of Science in Computer Science, IT, Engineering, or related field
• 7+ years in cloud architecture, with 3+ years focused on Retail/Consumer related technology within a financial institution.
• Knowledge of institutional banking products and services including capital markets, investment management, structured finance, and M&A
• Experience in driving and delivering innovation within the realm of financial services
• Working knowledge of architecture diagramming practices, architectural frameworks, and/or enterprise architecture tools
• Work experience in software engineering, software delivery and/or solution architecture including developing and integrating applications using relevant software architecture principles and patterns

Expected Deliverables:

• Architecture Roadmaps: Visual and narrative representations of the existing and target architecture landscapes, including capability maps, system interactions, and technology stacks, that align technology capabilities with business goals across technology domains.
• High-Level Design Documents: Comprehensive documentation for major initiatives or programs, ensuring alignment with enterprise standards and business requirements.
• Architecture Principles and Standards: Defined guidelines and best practices to ensure consistency, scalability, and compliance across technology solutions.
• Technology Assessments and Recommendations: Evaluations of emerging technologies, platforms, or vendor solutions with documented recommendations for adoption or integration.
• Gap Analyses and Impact Assessments: Identification of gaps between current and future states, along with assessments of business and technical impacts.
• Stakeholder Presentations and Briefings: Engaging executive-level presentations that communicate progress and outcomes to business and technology leaders.
• Reference Architectures and Patterns: Reusable templates and design patterns that accelerate solution delivery and promote architectural consistency.

This role is ideal for a strategic thinker with strong technical expertise, excellent communication skills, and a passion for driving innovation in the financial sector. Join our client, and be part of a team that is shaping the future of banking technology.