Claude AI Business Analyst

Remote in Cincinnati, OH, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
Contract Independent
On-site
USD $50.00 - 90.00 per hour
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Job Details

Skills

  • Business Analysis
  • Technology Integration
  • Data Flow
  • Business Process
  • Project Delivery
  • Decision-making
  • Organized
  • Documentation
  • Call Center
  • Customer Service
  • Workflow
  • Agile
  • Scrum
  • Project Management
  • Gap Analysis
  • Communication
  • Collaboration
  • Analytical Skill
  • Finance
  • Accounting
  • Marketing
  • Legal
  • Customer Support
  • Online Training
  • Artificial Intelligence
  • Insurance
  • .NET
  • Privacy

Summary

Description

We are looking for a skilled Claude AI Business Analyst. This role involves working closely with stakeholders to evaluate business processes and identify opportunities for AI-driven solutions. The ideal candidate will have a strong background in business analysis and experience collaborating in discovery calls to assess workflows, data usage, and technology integration.

Responsibilities:

Participate in discovery calls to analyze and document business processes, workflows, and data flows.

Collaborate with stakeholders to identify opportunities for AI agents to optimize business processes.

Evaluate resource requirements and recommend appropriate AI tools and solutions.

Conduct gap analyses to compare current state processes with future state objectives.

Provide detailed documentation and insights to support the development of a structured AI playbook.

Work within Agile Scrum methodologies to ensure efficient project delivery.

Review and analyze call center customer service operations for potential AI integration.

Serve as a liaison between technical teams and business stakeholders to ensure alignment.

Present findings and recommendations to support decision-making for AI-driven strategies.

Maintain clear and organized documentation throughout all stages of analysis.

Requirements

Proven experience as a Business Analyst, preferably with AI-related projects.
Strong understanding of call center operations and customer service workflows.
Proficiency in conducting document reviews and preparing detailed reports.
Familiarity with Agile Scrum methodologies and project management practices.
Expertise in performing gap analyses to identify areas for improvement.
Excellent communication and collaboration skills to engage with diverse stakeholders.
Analytical mindset with the ability to interpret complex processes and data.
Knowledge of AI tools and their application in business environments.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: rhalfint
  • Position Id: 02310-0013399203
  • Posted 3 hours ago

Company Info

About Robert Half

As the world’s first and largest specialized talent solutions and business consulting firm, our mission is to positively change people's lives. As a Robert Half employee you’ll have opportunities to advance your career while helping candidates and businesses find the jobs and talent they need to succeed.

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one. 

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