ServiceNow PSDS
MetaSense, Inc.
Dice Job Match Score™
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Job Details
Skills
- PSDS
Summary
Title: ServiceNow PSDS
- Policy to Platform Translation: Ability to translate complex federal, state, or local government regulations and legislation into actionable digital workflows.
- Constituent Journey Mapping: Designing citizen-facing and employee-facing service models with deep empathy for public sector UX.
- Complex Case Management: Configuring Service Exchange and Government Service Case types for secure cross-agency collaboration.
- Application Config & Setup: Proficient in the Customer Service Management (CSM) and PSDS data models.
- AI & Automation: Implementing and configuring native AI add-ons like Now Assist for PSDS to enhance operational efficiency.
- Integrations: Building automated bridges to external government databases, legacy systems, and payment portals.
- Implementation Guidance: Aligning system configurations with the leading practices in ServiceNow''s now create methodology.
- Adoption Management: Driving the shift from legacy paper-based and email-based processes to modern, secure, self-service portals.
- Dice Id: 10282828
- Position Id: 9029287
- Posted 3 days ago
Company Info
Join MetaSense, Inc.™, a leading force in IT placement nationwide! As an Inc. 5000 award-winning talent and technology powerhouse, we're experiencing rapid growth and gaining widespread recognition. Our main office is in West Berlin, NJ, with a branch in Philadelphia, PA.
We're transforming the industry with our dedication to exceptional service.
When you join our dynamic team, you'll have the opportunity to make a real difference. Whether you're helping job seekers find their dream roles or providing essential staffing solutions to companies in transition, your role will be impactful. You'll work closely with our amazing team of Coaches, Staffing Consultants, and IT Professionals, understanding the unique needs of individuals and businesses, and delivering personalized career and talent solutions that lead to success.
At MetaSense, Inc., we value innovative thinking, practical solutions, and an unwavering commitment to excellence. With decades of combined experience in career coaching and staffing solutions, our leadership and staff are dedicated to creating strategies that help our clients thrive. We're passionate about our mission and driven to connect people with meaningful opportunities.
Join us at MetaSense, Inc. We are more than just a team – we’re family. Let us support you on your journey because, at MetaSense, your success is our top priority.
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