Technology Upgrade & Coordination Analyst

Position: Technology Upgrade & Coordination Analyst Position Type: Fulltime Location: Jersey City ,NJ 
Salary Range : $100,000-$120,000 a year 
10 - 15 years of experience 
Desired Skills : Linux | AS/400 | Mainframe 
Job Description   
Must Have Technical/Functional Skills 
 Technical Skills 
Strong understanding of Windows and Linux platforms (primary focus of the role).

Knowledge of OS/DB/framework upgrade cycles, EOL/EOS processes, and remediation practices.
 Familiarity with infrastructure components:

o Databases (DBA)

o Middleware

o IIS/App servers

o Cloud platforms

o Citrix

o Networking
 

• Hands-on experience with JIRA and ServiceNow for workflow tracking.

• Ability to work with environment provisioning, build sheets, access management, and deployment coordination.

• (Nice to have) Exposure to Mainframe / AS400 platforms.

Functional Skills

• Strong planning and coordination abilities for multi-application upgrade programs.

• Experience handling risk, issue, and dependency management.

• Understanding of change management processes (CRQ/REQ/WO).

• Experience with compliance and governance frameworks (UCAL, SOX, security controls).

• Ability to prepare and maintain documentation: one-pagers, runbooks, rollback plans, RACI, timelines.

• Excellent communication and stakeholder management skills across technical and leadership groups.

 Roles & Responsibilities

1.  Upgrade Planning & Coordination

• Support creation of upgrade roadmaps, milestones, and detailed cutover plans for multiple AITs.

• Coordinate environment readiness across DEV/UAT/PROD/CNR.

• Manage provisioning, build sheets, and access setup.

• Align dependencies with DBA, Middleware, App/IIS, Cloud, Citrix, and Networking teams.

2.  Execution & Governance

• Participate in standups, checkpoints, and governance meetings.

• Track and manage risks, issues, blockers, dependencies, and CRQs.

• Ensure EOL/EOS items are remediated within committed timelines; escalate where required.

• Support change readiness including HLD/LLD approvals, build status, test completion, and sign-offs.

3.  Documentation & Compliance

• Prepare and maintain documentation: one-pagers, timelines, RACI charts, runbooks, rollback procedures.

• Maintain hygiene in JIRA and ServiceNow statuses, comments, links to CRQ/REQ/WO.

• Ensure adherence to UCAL/SOX standards, security controls, and audit/regulatory requirements.

4.  Communication & Stakeholder Management

• Act as primary coordinator between AIT teams, infrastructure, vendors, and partner groups.

• Provide clear and timely status reporting including RAG statuses, risks/mitigations, and decisions required.

• Prepare and deliver updates for leadership forums.

5.  Testing & Cutover Support

• Coordinate performance, functional, regression, and UAT testing cycles.

• Support cutover planning, execution, and post-upgrade validation activities.

 Regards,           
Sajith Nair                         Ztek Consulting Inc             
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