Technical Specialist Expert (GIS / ArcGIS Enterprise) @ Raleigh, NC (Hybrid)

Technical Specialist   Expert (GIS / ArcGIS Enterprise) 
Location: Raleigh, NC 27610 (Hybrid)
Worksite: NCDOT Century Center, Building B, 1020 Birch Ridge Drive, Raleigh, NC 27610
Duration: Long-Term
 
 Job Summary 
NCDOT is seeking a Technical Specialist   Expert to support the State Traffic Operations Center (STOC) and Transportation Mobility & Safety (TM&S) teams. The selected candidate will collaborate with business users to understand operational challenges and develop GIS-based solutions that improve traffic operations, routing, incident management, and situational awareness.

This role requires deep expertise in ArcGIS Enterprise, ArcGIS Online, and the Esri GIS platform, along with strong communication skills to translate business requirements into scalable GIS applications and dashboards.
 

Note:

• Candidates must be local to the Triangle Region of North Carolina.
• Hybrid role with onsite attendance required as business needs dictate.
• First day onsite is required for equipment pickup.
• Must be available for extended work hours (12+ hours, evenings/weekends/holidays) during emergency activations.

Required Skills

• 8+ years of GIS development and administration experience

• Strong expertise with ArcGIS Enterprise

• Strong experience with ArcGIS Online

• Hands-on experience with the Esri Software Suite

• Experience building Web Mapping Applications

• Experience publishing Hosted and Referenced Feature Services

• GIS database design and schema creation

• GIS data management and cartography

• Dashboard and web application development

• GIS project lifecycle management

• Requirements gathering and business analysis

• Strong troubleshooting and problem-solving skills

• Excellent communication and stakeholder management skills

• Experience documenting GIS solutions and technical processes

Preferred Skills

• Transportation or Traffic Operations GIS experience

• Incident Management Systems

• Routing and Traffic Signal Operations

• Real-time GIS dashboards

• Emergency response GIS support

• Leadership or mentoring experience

• Experience supervising junior GIS staff

Key Responsibilities

• Serve as the GIS technical lead supporting STOC and Transportation Mobility & Safety.

• Gather business requirements and translate operational needs into GIS solutions.

• Design, develop, and maintain GIS applications, dashboards, maps, and web services.

• Build and maintain ArcGIS Online and ArcGIS Enterprise solutions.

• Publish and manage hosted and referenced feature services.

• Develop GIS databases, schemas, and cartographic products.

• Attend operational meetings to understand workflows and identify GIS improvement opportunities.

• Collaborate with traffic operations, ITS, Hydraulics, Signals, and other business teams.

• Provide GIS support for routing, signal operations, incident management, and real-time traffic monitoring.

• Support emergency operations by producing real-time maps and integrating live operational data.

• Troubleshoot GIS issues and provide guidance to business users.

• Prioritize incoming GIS requests and manage project workloads.

• Oversee and mentor Junior GIS Specialists.

• Coordinate with other GIS team members and delegate work when required.

• Maintain project documentation and ensure adherence to GIS standards.

Mandatory Requirements

• Local to the Triangle Region of North Carolina

• Able to report onsite for equipment pickup on Day 1

• Comfortable working in a hybrid environment

• Willing to work extended hours during emergency activations

• Ability to travel to the State Traffic Operations Center during emergencies

• Strong verbal and written communication skills

Deliverables

• GIS Web Applications

• Operational Dashboards

• Interactive Maps

• Hosted Feature Services

• GIS Data Layers

• Technical Documentation

• Cartographic Products

• Real-time Situational Awareness Solutions

Sample Work Required 
Candidates must submit one sample of GIS work, such as:

• GIS application developed by the candidate

• ArcGIS Dashboard

• Web Mapping Application

• Cartographic Map

• GIS process documentation

• GIS solution report