Role: Sr. Manager, IT Systems Design & Development SAP
Location: Philadelphia, PA - Onsite
Job type: Full Time
Job Description:
Ideal candidate will have experience is managing a RISE/NS2 environment
The Sr. Manager, IT Systems Design & Development owns one or more IT processes within one functional area. The position manages services provided to one or more internal and external customer(s).The Sr. Manager IT, Systems Design & Development works on multiple projects as a technical delivery team owner, and sometimes as a project leader while managing matrixed resources.Responsible for systems analysis, design development, integration enhancement, maintenance and support.Sr. Managers within the Systems Design & Development job family work closely with clients,business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.
These solutions must be aligned with business and IT strategies and in compliance with the organization's architectural standards. Sr. Managers IT, Systems Design & Development are involved in the Full Systems Development Life Cycle and therefore are responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations.The Sr. Manager IT, Systems Design and Development possesses a solid understanding of development, testing and integration methodologies. Knowledge of current and emerging IT products, services and processes is required. Individuals must be able to adjust to constant business change. Managers also provide client support, consultation and subject matter expertise for system development, maintenance and support.
ESSENTIAL FUNCTIONS:
- Work with Release Manager and Functional teams in creating schedule of annual maintenance activities.
- Regularly partner with Release Manager to make sure upcoming activities are supported as well as make sure communications across the various organizations is occurring.
- Along with upper management the Director SAP Technical Operations, meet with our various SAP SO's Service Owners monthly and where needed implement process/focus items
- Look/groom team members who can fill in/take over in the future
- Provide oversite to all CAPEX capital project activities done by the Technical resources and where needed make priority decisions.
- Responsible person to make sure all engineering resource are keeping their Work Items on the Intake/Jira Kanban board are up to date.
- Be accountable for team project deliverables, delivering quality and on-time
- Hold team meetings with the Engineering resources via Teams and document meeting minutes
- Conduct regular 1-1's and perform annual reviews for each of the direct reports
- Onboard/Offboard resources as appropriate and request necessary access
- Make sure skill-wise across the technical areas that have the right resources at a technical/attitude perspective.
- Work with the Sr Technical OPEX Operating resource to make sure cross-training is occurring on CAPEX projects to ensure support post hypercare is successful.
- Work with the Technical CAPEX capital project resources to make sure new documentation/adjustments of diagrams is occurring.
- Make sure there is regular representation on the scheduled calls
- Work with various stakeholders to compose of Roadmaps for TechOps in the SAP Space
- Make sure we are staying current on Application, OS Operating System, Database patches and versions on the Project landscapes
- Support any Financial Audit requests as they arise in a timely manner
- Work with Cyber Security to resolve major vulnerabilities/issues are resolved in a timely manner
- Work Incident's/CR's Change Requests/Problems/SR's Service Requests in a timely manner, this person is the first level contact for major Incidents during hypercare and cutover
MINIMUM QUALIFICATIONS:
- Bachelor's Degree in related technical/business areas with 9+ years relevant experience or equivalent work experience.
- 9 years of relevant experience managing development projects
- 5+ years of hands on experience with software development
- 5+ years of proven track record of progressively providing technical and project leadership to deliver enterprise scale systems.
- Strong Agile delivery experience.
- Proven experience with Managing SAP Infrastructure (Basis) specifically with Operating System/Database migrations and Multiple large cross-functional SAP projects
- Experience managing multiple SAP functional/vertical stakeholders
- May require knowledge of one processes/services. Business experience should include assignments in one or more business and technical processes.
- Technical and/or ITIL, or equivalent Certifications.
- Requires experience in managing teams and building relationships with people at a variety of levels.
- Requires demonstrated ability to launch and deliver one or more IT project(s) on time and within budget.
- Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self motivated.
- Highly motivated, organized, and able to support multiple high paced initiatives
- Excellent oral and written communication skills.
PREFERRED QUALIFICATIONS:
- Master's Degree in technical/business or equivalent
- SAP Basis or SAP ABAP/PO Development experience preferred pre Management
- Experience managing technical resources who have worked on ECC, Fiori Gateway, PO, BTP, Portals, SuccessFactors, and Ariba on Demand
- Experience in working on S4 Migration projects/teams as it relates to the technical team(Basis, Security, and De
- 11+ year relevant work experience preferred
- Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers
- Have utilized Microsoft Project, SharePoint, Atlassian tools such as JIRA and Confluence
- Experience working in real time 24x7 IT environments
- Domain knowledge of transportation systems
- PMP and Agile Scrum certified
WORK ENVRIORNMENT:
- Work is performed in an office environment
- May require travel up to 20% of the time
- Requires on call status
Regards,
Jagannath Gaddam
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