Application Division Manager

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The City of Roanoke is seeking an Application Division Manager with responsibilities for driving the strategic direction, implementation, and management of technology solutions supporting organizational business processes. Oversees planning, development, deployment, and maintenance of business applications to ensure seamless operations, improved efficiency, and enhanced customer experiences. Leads a team of professionals, liaisons between IT and business units, and manages the full software lifecycle for enterprise applications. Contributes to strategic planning, budgeting, and policy development.

Bachelor''s degree from four-year college or university Computer Science, Information Technology, or a related field with a minimum of 5-10 years of experience in selection, design, implementation and maintenance of IT systems, vendor relationship management, customer engagement, and technical staff supervision.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is an exempt position.

Salary: Depends on qualifications (DOQ)

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Directs activities of Application Division staff to ensure completion of assigned projects.
• Supervises, evaluates, and coordinates staff assignments and workloads; conducts performance evaluations and manages professional development.
• Develops, implements, and enforces procedural and documentation standards for applications.
• Reviews and makes recommendations on proposed systems solutions; analyzes project requests in relation to current and future plans.
• Manages project planning, control, and reporting activities in collaboration with Project and Services Division.
• Maintains vendor management standards and relationships.
• Assists with contract negotiations for purchased applications.
• Prepares annual budget submissions, reviews, and authorizes expenditures.
• Provides advanced leadership in application development, integration, troubleshooting, backup/recovery, upgrades, and overall application health.
• Acts as liaison between IT and business customers, ensuring alignment of applications with business processes.
• Manages division’s administrative matters including budgeting, contracts, personnel recruitment, performance management, and scheduling.
• Contributes to department’s strategic planning initiatives and develops strategic direction for the division.
• Ensures operational readiness and availability of applications portfolio, including change management.
• Performs related work as required.

SUPERVISORY RESPONSIBILITIES 

Directly supervises IT Managers. Responsibilities include planning and assigning work, managing performance, and resolving personnel issues.

Typical Qualifications

QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 
Bachelor’s degree in Computer Science, Information Technology, or a related field with a minimum of 5-10 years of experience in selection, design, implementation and maintenance of IT systems, vendor relationship management, customer engagement, and technical staff supervision.