Skills and Qualifications
Bachelor's degree in relevant technical field.
2+ years of experience in Litify ELM
10+ years of industry experience i legal domain knowledge especially with Legal Tech platform
10+ years of experience in eBilling and Matter management
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine content and
create visuals and diagrams for technical support content
Bachelor's degree in relevant technical field.
2+ years of experience in Litify ELM
10+ years of industry experience i legal domain knowledge especially with Legal Tech platform
10+ years of experience in eBilling and Matter management
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine content and
create visuals and diagrams for technical support content
Preferred Qualifications
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Firm understanding of the systems development life cycle (SDLC)
Previous software development experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Firm understanding of the systems development life cycle (SDLC)
Previous software development experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation
| Skill Sets | Niche Skill | Experience | Preference |
| Salesforce | Yes | 5-10 Years | Is Required |
| Legal eBilling | Yes | 5-10 Years | Is Required |
| Litify | Yes | At least 1 year | Is Required |