IT Systems Support Specialist
Rancho Cordova, CA, US • Posted 4 hours ago • Updated 2 hours ago

SYSTEM SOFT TECHNOLOGIES LLC
Dice Job Match Score™
🔗 Matching skills to job...
Job Details
Skills
- Active Directory
- Customer Service
- Help Desk
- Information Technology
- Technical Support
- Network
Summary
IT Systems Support Specialist
Location: Suite 170, Rancho Cordova, CA 95670 (Onsite Role)
Need Locals Only
Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support. Current projects include assisting with imaging, set up, and deployment for PC/Laptop, training customers on telework procedures and deploying VPN solutions, assisting with building closures and moves, as well as supporting an Active Directory migration for the Department of Human Assistance.
Candidate should have the ability to:
- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
- Operate, maintain, and perform repairs personal computers, laptops and peripherals
- Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves throughout the Department of Human Assistance.
- Provide 2nd level help desk support
- Lift equipment that weighs up to 50 pounds
- Have a valid California Driver's License, Class C
Candidate should have the knowledge of:
- Microsoft Windows 11 Operating System and software updates
- Microsoft 365 products
- Imaging software and automated imaging processes using MECM/SCCM
- PC/Laptop deployments
- Teleworking and VPN solutions
- Principles and practices of customer service
Principles and practices of troubleshooting computer system hardware and software problem
- Dice Id: 10118461
- Position Id: 8876259
- Posted 4 hours ago
Company Info
System Soft Technologies solves the problem of our clients limited IT resources by acting as an extension of their IT team. We design, develop, deliver, and support Enterprise-wide IT solutions for our customers. We invest heavily in innovative technologies and methods as well as in our team of IT professionals.
With over 20 years of experience building long-term client relationships, System Soft Technologies continues to grow in both reputation and success. Our core values include anticipating customer needs and exceeding their expectations.
Although we have over 800 IT associates covering a full spectrum of expertise, we are constantly seeking to add more top IT professionals to our team. If you seek to join a stable, successful firm that can offer you challenging work, competitive pay and lots of benefits then please apply now for immediate consideration.
Careers
Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs

