Bachelor’s degree and at least 8+ years of hands-on experience with IBM Maximo development and support. Additional years of experience may be considered in lieu of a degree.
Strong expertise in Java, J2EE, SQL, BIRT reporting, and automation scripting (Python/JavaScript).
Solid understanding of Maximo architecture, database structures, MBO framework, and application designer.
Experience with Maximo integration frameworks (MIF), web services, and APIs.
Proven track record in system support and troubleshooting in production environments.
Familiarity with upgrades, patches, and performance tuning.
Strong knowledge of ITIL support processes and incident/change management.
Excellent communication, problem-solving, and analytical skills.
Responsibilities:
Provide application support for IBM Maximo, including issue analysis, debugging, and resolution of technical and functional problems.
Perform configuration, customization, and development of Maximo applications, workflows, MBOs, and automation scripts.
Develop and maintain BIRT/SQL reports and support complex data extraction requests.
Manage system integrations with third-party applications, middleware, and enterprise platforms.
Monitor system performance, troubleshoot errors, and implement fixes to ensure high availability and reliability.
Participate in patching, upgrades, and environment migrations, ensuring smooth deployments and minimal business disruption.
Collaborate with business analysts and end-users to analyze requirements and recommend solutions that align with best practices.
Create and maintain technical documentation including design specifications, configuration changes, and support guides.
Provide production support on incidents and service requests, adhering to SLAs and ITIL processes.
Mentor junior developers and support knowledge transfer within the team.
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