Observability Engineer
K-Tek Resourcing LLC
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Job Details
Skills
- Analytical Skill
- DaaS
- Dashboard
- Documentation
- Dynatrace
- FOCUS
- IT Operations
- Microsoft Azure
- Microsoft Windows
- Optimization
- Riverbed
- Service Desk
- ServiceNow
- Use Cases
- User Experience
- VDI
- Virtual Desktop
- Workflow
- monitoring
- observability
- Aternity
- procedures
- dashboards
- End-User
- End User
Summary
Role: Mid-Level Observability Engineer End-User Experience (Aternity)
Location: Remote
Job Description:
Role Summary
The Observability Engineer will support Customer s enterprise observability program with a focus on end-user and digital experience monitoring using Riverbed Aternity. This role is hands-on and operational, responsible for deploying, configuring, tuning, and operationalizing Aternity to improve user experience, reduce MTTR, and enable Service Desk and IT Operations teams with actionable insights.
Key Responsibilities
- Deploy, configure, and support Aternity agents across physical endpoints, VDI, and DaaS platforms (including Azure Virtual Desktop).
- Must have experice with Dynatrace.
- Configure and maintain dashboards, alerts, and thresholds aligned to operational use cases.
- Perform signal tuning and alert optimization to reduce noise and false positives.
- Support and maintain Aternity to ServiceNow integrations, including incident enrichment and alert workflows.
- Analyze end-user experience data and provide actionable insights to operations teams.
- Document operational procedures, dashboards, and alerting standards.
Required Skills & Experience
- 3 6 years of experience in IT operations, monitoring, or observability.
- Hands-on experience with Riverbed Aternity.
- Strong understanding of Windows 10/11, VDI, and DaaS environments.
- Experience integrating monitoring platforms with ServiceNow.
- Strong analytical and documentation
- Dice Id: 10411276
- Position Id: 8981491
- Posted 8 hours ago
Company Info
Vision
To be a trusted partner and advisor to our customers
Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
Who We Are & What We Do
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".
Values
-Commitment to our customers success through Integrity
-Excellence through Quality
-Growth through customer value creation
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