Field Operations Specialist
Infosat IT Services LLC
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Job Details
Skills
- ACS
- Asset Management
- Backup
- Cisco
- Collaboration
- Communication
- Computer Hardware
- Customer Focus
- Distribution
- Field Operations
- IT Infrastructure
- IT Operations
- Information Technology
- Inventory
- Laptop
- MDF
- Management
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Visio
- Microsoft Windows
- Multitasking
- Network
- Organized
- Project Portfolio Management
- Routers
- Servers
- Smartphones
- Surveillance
- Switches
- Telecommunications
- UPS
- VMware
- Vendor Management
- VoIP
- Wireless Communication
Summary
Role : Field Operations Specialist
Location : Brooklyn, NY & Bronx, NY(Onsite)
Duration : Contract
Scope of Work
Field Operations Specialist is responsible for managing IT Technology Rooms (MDF, IDF, Datacenter). The candidate specific duties will include:
• Validate Daily Operations of the Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
• Install, Connect and Configure Backup Power Supplies (UPS) and Power Distribution Units (PDU) to connect Hardware Equipment
• Maintain an updated inventory of all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough
• Maintain clean and organized the IT Operations Rooms in offices located across the assigned Borough
• Act as a Point of Contact with Vendors for all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough for equipment deliveries and equipment replacement
• Work in conjunction with other Infrastructure groups to identify and resolve any issues affecting the Hardware Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
• Perform Hardware Equipment Replacement for failed components in coordination with ACS Infrastructure Groups and Product Vendors (Hard Disk, Power Supplies, RMAs)
• Rack and Stack Hardware Equipment (Servers, Switches, Routers, Hardware Appliances, Wireless Access Points) as required
• Perform Commissioning of UPS, PDU, Environmental Monitoring Devices (Cooling, Humidity)
• Perform Network Patching (Connecting Patch Cords to Switches, Routers, Data Circuit CPE, Servers, Hardware Appliances)
• Completing Circuit Cutovers in coordination with NYC OTI and ACS Infrastructure Network and Telecom Groups
• Un-rack and remove retired hardware part of Refresh Projects and follow the Decommission process in coordination with Directors of Infrastructure and Asset Management
Qualifications
• Preferably 5 years proven experience as Field Operations in Information Technology
• Experience in managing MDF and IDF technology rooms
• Experience working with various tools (e.g., MS Office including Project, PowerPoint, Visio, MS Teams, PPM, SharePoint)
• Working knowledge of IT Infrastructure - Windows Servers, VMWare, Cisco Network Gears, Wi-Fi, VoIP, on prem Datacenter Center, Desktop, laptops, Smartphones, EPL Data circuits, UPS, PDU, Security surveillance systems
• Excellent interpersonal and communication skills
• Ability to multitask and perform in a high-paced/high-pressure environment
• Ability to work independently or within a group to solve complex problems.
• Strong team player with service-oriented attitude and customer focus
• Vendor management skills
• Must be able to lift and move equipment weighing up to 50lbs
• Must be able to travel as needed between 37 ACS sites in NYC 5 Boroughs including 24x7x365 sites Children’s Center and 2 Secure Detention Center facilities
- Dice Id: 91162400
- Position Id: 9120659
- Posted 21 hours ago
Company Info
About Infosat IT Services LLC
At Infosat IT, we value the diversity of talents available in the market and it’s importance in the IT industry. We understand the critical need of a strong and dedicated workforce for an organization. Hence, we strive hard to serve our clients with the best in class services. We are a team of dedicated professionals, with an aim to provide One-stop solution to the evaluation and appointment of an efficient workforce. We believe in integrating our resources to help organizations meet their goals. Our passion to achieve excellence is the key to our thousands of satisfied clients around the world.
Your company can rest upon us, the complete responsibility to manage the entire IT department. Out team will undertake the management of your resources to deliver outcomes par excellence. At Infosat IT, we deliver precise and strong technical support in meeting your company’s ultimate target.
Infosat IT also provides short-term placement services, with utmost consistency and high quality. We strive to achieve complete customer satisfaction with our dedicated service. The services we offer includes, IT recruitment, project consulting and advisory, cloud computing, software testing, RPO, salesforce, and staffing solutions.
The Infosat IT team of experts and professionals have an enhanced and experienced operational efficiency. Assisting in planning your business strategies, Infosat IT ensures a steep increase in the overall productivity of our clients.Analyzing the requirements of our clients, and preparing an ideal strategy as per their requirements, is what we excel at. Our team of professionals has expertise in handling the IT requirements of our clients.
Persistent efforts and quality administration can help bring out the true potential in you and your company. Hiring us will lessen your burden, to produce an ideal professional outcome.