Job Title: Billing Analyst: II
Duration: 12 Months
Location: Monterey Park, CA, USA
Pay Range: $36 per hour
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.
Description of responsibilities:
- Monitors daily billing operations to ensure smooth system performance and addresses disruptions promptly.
Generates and reviews billing batches to ensure accuracy before processing.
Collaborates with finance teams to reconcile billing data with revenue reports and close activities.
Conducts audits of customer accounts and billing processes to ensure integrity and transparency.
Implements rate changes, taxes, and regulatory surcharges within the billing system as required.
Ensures proper handling of sensitive customer data, complying with internal data governance policies and cybersecurity standards.
Maintains an up-to-date internal knowledge base on technologies and best practices in billing.
Performs other duties as assigned.
Education
Typically requires a 4-year degree in a relevant field, or equivalent combination of relevant education and experience.
Experience
Typically requires minimum of 3 years of related experience.
Knowledge, Skills and Abilities
Billing Management - Understands billing processes and systems and implements control to ensure that bills are processed correctly and in a timely manner.
Financial Reporting - Financial reporting is a standard accounting practice that uses financial statements to disclose a company's financial information and performance over a particular period, usually on an annual or quarterly basis.
Billing Systems Management - Managing and maintaining a software that enables service providers' order to cash process (O2C), focusing on billing, with automatization of collecting payments, sending out recurring invoices, and tracking expenses and invoices.
Data Analysis - Measuring and managing organization data, identifying methodological best practices and conducting statistical analyzes.
Customer Service Management - Supports customers both before and after they buy and use products or services that helps them have a positive experience.
Data Management - A process which includes acquiring, validating, storing, protecting, and processing required data.
Communication Management - The systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization and between organizations.
Customer Relationship Management - The process for managing a company's relationships and interactions with customers and potential customers.
Issue Resolution - Addressing problems that need to be solved, the decisions that need to be made, and the risks that need to be mitigated.
Contract Management - Streamlining the creation, execution, storage or renewal of contracts, with a focus on compliance, often via software or other automated means.
Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.
Equal Employment Opportunity Statement Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
Other Employment Statements
Intelliswift participates in the E-Verify program.
Learn More For information on Intelliswift Software, Inc., visit our website at .