Oracle Integration Cloud (OIC) Engineer / Lead

Location: Remote (Dayton, OH)

Note:

1. Implemented Telephony on any EBS version from 10 through R12.2
2. Telephony provider
3. Experience collecting interactions in Adv Collections
4. Integration profiles for set up
5. Assignment of #s to individual accounts/collections

Job Summary

Client is seeking an experienced Oracle Integration Cloud (OIC) Engineer/Lead with strong expertise in Oracle Advanced Collections (IEX) Telephony/CTI setup and integration. The ideal candidate will be responsible for designing, developing, and supporting integrations between Oracle EBS, Oracle Integration Cloud, telephony platforms, and external enterprise systems. This role requires hands-on experience with CTI/Telephony integrations, collector workbench functionality, click-to-dial features, and Oracle EBS Advanced Collections.

Key Responsibilities      

• Design, develop, and support integrations using Oracle Integration Cloud (OIC).
• Lead integration initiatives involving Oracle EBS Advanced Collections (IEX) and Accounts Receivable (AR).
• Implement and support Oracle Advanced Collections Telephony/CTI integrations.
• Configure and troubleshoot collector calling capabilities, click-to-dial functionality, call logging, and collector workbench integrations.
• Build and maintain integrations between Oracle EBS, telephony systems, and third-party applications.
• Develop and support REST/SOAP APIs, web services, file-based integrations, and data transformations within OIC.
• Perform integration monitoring, troubleshooting, root cause analysis, and performance optimization.
• Work closely with business, infrastructure, telephony, and application teams to gather requirements and deliver scalable integration solutions.
• Support Oracle EBS customizations, interfaces, workflows, and integration-related enhancements.
• Ensure adherence to integration best practices, coding standards, security, and governance policies.
• Assist with migration, deployment, testing, and production support activities.

Required Skills

• 7+ years of Oracle integration and middleware experience.
• Strong hands-on experience with Oracle Integration Cloud (OIC).
• Mandatory experience with Oracle Advanced Collections Telephony/CTI setup and integration.
• Experience integrating Oracle EBS with external applications and telephony platforms.
• Strong understanding of Oracle Advanced Collections (IEX) and Accounts Receivable (AR) modules.
• Experience with REST APIs, SOAP Web Services, XML, XSLT, JSON, FTP/SFTP integrations.
• Strong troubleshooting and performance optimization skills.
• Experience working with Oracle EBS R12 environments.

Preferred Skills

• Experience with Oracle SOA Suite, OCI, or related Oracle middleware technologies.
• Exposure to contact center, telephony, or CTI platforms.
• Experience in integration architecture and solution design.
• Knowledge of Oracle security and access management.