Business Analyst

Job Title: Business Analyst

Work Location: London, KY

Duration: Long Term

Job Description

1. Plan, run, and drive engagement with a diverse range of stakeholders across relevant business and technical areas; facilitate requirements workshops with clear outcomes, ensuring that choices and resulting decisions are captured and documented effectively.

2. Capture high-level business requirements and support the detailed documentation of end-to-end customer and colleague journeys, translating business needs into clear, actionable specifications. Also support to drive alignment across technical, architecture, product and experience requirements.

3. In collaboration with Service Design colleagues, understand and articulate the implications of strategic choices and design decisions across the entire end-to-end customer or colleague journey for migrations, including any potential impact on current operations.

4. Drive the discovery, elaboration, and prioritisation of features to shape the UK Fabric backlog; facilitate workshops and discussions to refine and prioritise the backlog, ensuring alignment with strategic objectives and technical feasibility, working in close collaboration with Product, Service Design, Tech Design teams.

5. Engage closely with Solution Design resources from Digital and Networks teams as needed, providing the required level of detail to enable high-level, and subsequently detailed, estimates of development effort.