EHR System Analyst - Professional Billing

The University of Texas MD Anderson Cancer Center is seeking an EHR Systems Analyst to support the Clinical Access Revenue System department, which focuses on optimizing electronic health record workflows, revenue cycle processes, and system functionality to improve patient access and operational performance. The EHR Systems Analyst serves as a primary support contact, bridging end users and the EHR Team while ensuring system solutions align with clinical and business needs.
The EHR Systems Analyst at UT MD Anderson develops and maintains deep expertise in Epic, collaborates with clinical and business stakeholders, and contributes to the design, implementation, and ongoing support of system enhancements. UT MD Anderson is a leading institution focused on cancer care, research, education, and prevention. The EHR Systems Analyst plays a critical role in supporting high-quality, data-driven care through effective system configuration and continuous improvement.
The ideal candidate for the EHR Systems Analyst role brings a bachelor's degree with preferred experience in professional billing, coding, claims, and project management. Certified in Epic Resolute Professional Billing. This individual demonstrates strong analytical capabilities, effective communication and facilitation skills, and the ability to collaborate across teams while maintaining a focus on system optimization and patient safety.
Minimum $88,000 - Midpoint $110,000 - Maximum $132,000
Work Location: 100% Remote within Texas

Why Us?
This role offers the opportunity to make a meaningful impact by enhancing critical healthcare systems that directly support patient care and operational excellence. As an EHR Systems Analyst at UT MD Anderson, you will collaborate with multidisciplinary teams, contribute to innovative IT solutions, and grow your expertise in Epic systems within a mission-driven environment that values continuous improvement and work-life balance.
Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Standards & Testing
Obtain Epic certification within 180 days of hire and maintain required certifications
Adhere to standard operating procedures and maintain build and testing standards with SME or governance signoff
Follow IS division best practices and institutional policies, procedures, and standards
Prepare documentation for implementation of enhancements or new technology
Follow documented change control processes
Perform quality control and testing to ensure solutions are technically sound
Build, Content Management, & System Configuration
Implement and prioritize requested system changes or projects in a timely manner
Maintain and troubleshoot EHR system build
Modify Epic content based on project team direction
Participate in implementation and optimization efforts with appropriate approvals
Analyze system configurations with a focus on patient safety
Perform medium-risk or moderately complex system maintenance
Complete routine revisions to meet build metrics
Provide functional expertise with clinical workflow understanding
Provide technical expertise in system design and development
Support
Provide customer support and resolve technical and workflow issues
Respond to requests promptly while communicating expectations and timelines
Participate in after-hours application support and downtime procedures
Develop knowledge of assigned applications to improve troubleshooting
Facilitate issue resolution with Epic technical support
Liaison, Networking Skills, & Business Knowledge
Collect information on system enhancements and workflow improvements
Establish and maintain relationships with customers and OneIS to deliver effective solutions
Collaborate with senior analysts to expand technical and business knowledge
Attend meetings, participate in workgroups, and serve on committees as needed
OneIS
Deliver innovative, quality, and sustainable IT solutions and services
Promote trust, respect, support, and honesty with customers and team members
Build productive, collaborative, and trusted partnerships
Demonstrate commitment to excellence and continuous improvement
Achieve outcomes that exceed expectations in usability and value

EDUCATION

• Required: Bachelor's Degree

WORK EXPERIENCE

• Required: 2 years Clinical, relevant healthcare information technology, or relevant business experience.
• May substitute required education with years of related experience on a one to one basis.
• Preferred: At least 3 years experience in professional billing, professional coding, professional billing claims, project management, strong analytical skills, good facilitation, inter-team and customer communication and organization skills.

LICENSES AND CERTIFICATIONS

• Required: EPIC - EPIC Certification within 180 Days

OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.