Specialist, Web Developer Support

Charlotte, NC, US • Posted 14 hours ago • Updated 1 hour ago
Full Time
On-site
USD 4,916.19 per month
Fitment

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Job Details

Skills

  • Supervision
  • Decision-making
  • Customer Support
  • Web Development
  • Policies and Procedures
  • Issue Tracking
  • Hosting
  • ROOT
  • SQL
  • Microsoft SQL Server
  • jQuery
  • JavaScript
  • Database
  • Microsoft SharePoint
  • HTML
  • Cascading Style Sheets
  • Web Applications
  • ASP.NET
  • Visual Basic .NET
  • Adobe Photoshop
  • Graphics Design
  • Problem Solving
  • Conflict Resolution
  • Critical Thinking
  • Management
  • Training
  • Pick
  • Writing
  • Media
  • Computer Science

Summary

Non Instructional/Support Services - Position - Other

Job Number

Start Date

Open Date 07/27/2026

Closing Date 08/17/2026

General Definition of Work

The specialist, web developer support, under general supervision, performs moderately complex work with minimal decision-making discretion providing technical and customer support to the district and the internal technology team. Position is responsible for internal customer ticketing support, training webmasters, web development, and graphics. Employee performs district-level work to carry-out Board of Education policies under the direction of the Executive Director of Digital Platforms.

Essential Functions
  • Adhere to all state, federal, and local laws, policies, and procedures
  • Manage and resolve incoming support requests through the ticketing system
  • Answer support client calls, emails, and online chats regarding website troubleshooting, site updates, plugin updates, server/hosting issues, email creation, troubleshooting, etc.
  • Assist with identifying the root cause of problems; manage and resolve issues
  • Set up development environments and launch websites
  • Assist our internal team with technical and training support
  • Perform related work as assigned or required

Knowledge, Skills, Abilities
  • Knowledge of SQL and developing web-based applications on Microsoft SQL Server
  • Knowledge of JQuery/JavaScript
  • Knowledge of computer programs including email, word processing, spreadsheets, and databases
  • Skilled in developing web-based applications on the Microsoft SharePoint platform
  • Skilled in designing web pages with HTML and CSS
  • Skilled in developing web applications using ASP.NET (VB.NET)
  • Skilled in troubleshooting web-based applications
  • Skilled in Adobe Photoshop including creating and modifying images for use in web-based applications
  • Skilled in graphic design to create visually appealing site layouts
  • Skilled in problem-solving and critical thinking
  • Skilled in time management skills with the ability to organize, prioritize, manage, and carry out duties efficiently and within established timeframes
  • Ability to develop web-based applications, deliver training, and support end users
  • Ability to elicit and gather requirements
  • Ability to pick up and master new technology
  • Ability to communicate effectively with a variety of audiences, both verbally and in writing including electronic media
  • Ability to establish and maintain collaborative working relationships with all stakeholders

Education and Experience
  • Bachelor's degree in computer science or related field required
  • Minimum of three (3) years of experience in the technology field required
  • Equivalent combination of education and experience

# of Jobs 1.00

Salary: From 4916.19

Teacher Scale N

Minimum Educational Requirements Bachelors

Term 12 Month

Additional Close Date Text August 17,2026

Job Attachment View Attachment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10269219
  • Position Id: 82e2578a3ea8cd2d3e57f3a271409e62
  • Posted 14 hours ago
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