Veeva Vault RIM Specialist

Job Title: Veeva Vault RIM Specialist

Location: Foster City, CA 94404 / Raleigh, NC 27609

Hiring Type: Full-Time / FTE / PERM

We are seeking an experienced Veeva Vault RIM Specialist / L3 Technical SME to lead advanced troubleshooting, release governance, integration operations, and compliance oversight for Vault applications across RIM. This role requires deep technical expertise, strong analytical skills, and the ability to collaborate with cross-functional stakeholders.

Skills / Experience:

• 10+ years overall experience, with 7+ years in Veeva Vault RIM (Submissions, Registrations, Content, SafetyDocs); Veeva Vault Certification(s) – Admin / RIM (preferred) 
• 6–9 years of experience in Configure and manage Objects, fields, layouts, lifecycles, and object workflows, Document lifecycles, document types, classifications, and binder templates, Entry actions, validation rules, sharing settings, and security
• 6-9 years of strong experience in Design and implement cross object relationships, constraints, and dependency logic. Manage picklist strategy, controlled vocabularies, and data standards
• 4-6 years of Release & Change Management experience: Drive Release Impact Assessments (RIA) for Veeva General and Business releases. Lead change control activities including impact analysis, change proposals, risk assessments, and implementation plans
• 4-6 years of Proven ability to handle complex incidents, root cause analysis (RCA), and L3 level triage
• 2-4 years in Vault data model, object relationships, system limitations, data operations, data quality checks, transformations, and migrations
• 4-6 years of Experience working within ITIL driven Incident, Problem, and Change Management processes
• 2-4 years of Strong skills in building advanced Vault reports, dashboards, and analytical insights
• 4-6 years of Experience in working knowledge of GxP, validation requirements, and audit-readiness practices

Job / Role Description:

• Lead end to end Veeva Vault RIM implementations, upgrades, and general releases
• Own solution design for complex regulatory business requirements across Submissions, Registrations, and Content
• Solid understanding of global regulatory processes (FDA, EMA, Health Authorities).Experience supporting regulatory submissions, commitments, correspondence, and archival processes
• Proven experience in GxP validated systems and change control; Strong knowledge of CSV/CSA methodology
• This role plays a critical part in ensuring platform stability, regulatory compliance, and successful delivery of Veeva Vault RIM capabilities
• Provide technical governance, best practices, and architectural guidance for the RIM platformAct as the primary escalation point (L3/platform support) for complex issues and system defect
• Secondary Skills / Good to have - Veeva Vault Admin or Domain Specialist Certifications; Exposure to SQL/XML/API debugging and data model understanding
• Experience coordinating with cross-functional global teams; Familiarity with Life Sciences business processes across Clinical, Quality, or Commercial
• Communicate effectively with internal and customer stakeholders; Strong interpersonal skills to build and maintain productive relationships with team members
• Problem-Solving and Analytical Thinking; Capability to troubleshoot and resolve issues efficiently
• Provides regular updates, proactive and due diligent to carry out responsibilities