Dear Partner,
Good Morning ,
Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for "SMB Implementation Specialist, Mason, OH, Hybrid " need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated.
Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.
Candidate Submission Format - needed from you
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./ Year of graduation
University Name, Location
Last 5 digits of SSN
Country of Birth
Contractor Type
DOB: (dd/mm) mm/dd
Home Zip Code
LinkedIn ID
Assigned Job Details
Job Title : "SMB Implementation Specialist
Location: Mason, OH, Hybrid
Rate : Best competitive rate on w2
Position Overview
EyeMed is seeking a detail-oriented and highly organized SMB Implementation Specialist to support small to mid-market client implementations during a maternity leave coverage period. This role is responsible for managing simple to moderately complex client implementations from kickoff through completion, ensuring a smooth onboarding experience and adherence to EyeMed standards.
This is an excellent opportunity for an early-career professional or recent graduate looking to move into a specialized, project-driven role beyond traditional customer support while gaining exposure within a fast-paced, high-growth organization.
Key Responsibilities
Client Implementation & Project Execution
Lead and coordinate SMB client implementations from initiation through completion
Ensure project milestones, timelines, and deliverables are met
Serve as the primary point of contact for clients and brokers during the implementation process
Conduct virtual meetings to review requirements, timelines, and outstanding actions
Cross-Functional Collaboration
Act as a liaison between clients and internal teams (Sales, Operations, Account Services)
Gather, document, and validate client requirements to ensure accurate system setup
Ensure seamless transition of accounts to service teams post-implementation
Tracking, Reporting & Compliance
Track project status, risks, and issues using internal tools (e.g., SAP, Smartsheet)
Provide regular updates to the Implementation Manager
Ensure all EyeMed compliance, quality, and documentation standards are followed
Maintain detailed and accurate records throughout the implementation lifecycle
Process Improvement
Collaborate with internal teams to identify opportunities to improve onboarding workflows
Support continuous improvement initiatives to enhance client experience
Qualifications Required
Bachelor’s degree or equivalent professional experience
2+ years of experience in client operations, customer support, or client implementations
Strong written and verbal communication skills
Ability to manage multiple projects in a high-volume, fast-paced environment
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong organizational, problem-solving, and attention-to-detail skills
Preferred
Experience with SAP, CRM, or project tracking tools
Intermediate to advanced Excel skills
Experience working with cloud-based tools (e.g., OneDrive)
Data entry and multi-system navigation experience
Ideal Candidate Profile
Comfortable working independently in a hybrid environment
Quick learner who adapts easily to new processes and systems
Strong multitasking and prioritization skills
Confident communicator capable of handling specialist-level responsibilities
Detail-driven with a strong sense of ownership and accountability
Thanks and Regards
Nancy || Recruitment Consultant || Nukasani Group ||
1001 E Chicago Ave, Unit B 111, Naperville IL 60540.
Email: || Direct:
People, Process, Technology Integrator.
An E-Verified Company.