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Charlotte, North Carolina
•
4d ago
Qualifications: Develop and maintain AI Solutions for IVR and conversational platforms Implement LLM-based workflows including prompt engineering, evaluation, and RAG Build Knowledge retrieval pipelines to support IVR use cases (FAQ s troubleshooting, account queries) Evaluate model performance for accuracy, latency, and conversational quality Assist in continuous improvement of AI-driven voice experiences Required Skills 3+ years of experience in AI / ML Development Strong proficiency in Python
Easy Apply
Contract, Third Party
Depends on Experience
